Review of Blaire House of Tewksbury

1 Star User Review

Terrible facility. My mother was a patient here for a short time due to a back injury. For the most part she was totally ignored. We were under the impression she would be seen by a doctor or nurse on a regualr basis but she was not. It wasn't until we would bring it to their attention and the response was "we are under staffed". In the middle of the night she would get woken up male CNAs who spoke very little english who would come in and force her to change her bed pad when she was not soiled. She would tell them "no" but they would laugh at her and forced her to comply. This to me is extrememly degrating and unprofessional. She would cry out to get help from another staff member to get support but was never assisted. This occured more than once and we would complain, but again got the "understaffed" excuse. The septic system in the toilet in her room got backed up and it took almost a week for them to moved her to another room while it got fixed. The smell was unbearable. Right after this she developed MRSA which I believe was directly related to this facility. Because of this she was transferred to a hospital and ultimately passed away from it within days of being admitted to the hospital. Management never listened to us while she was there and after she left. This place makes me sick, it is disgusting.