Understaffed, unskilled and unprofessional. They took five days to get my mom's pain under control. One of the aides didn't know how to correctly clean her after using the bathroom. Average time to get a response to a call bell was forty-five minutes. While there were SOME nice people who worked there, the nursing manager's didn't seem to care about my mom. The day that my mom was discharged the head nurse didn't even know she was being discharged and we had to wait two hours for them to complete the paperwork. She's never going back there again.