User Submitted Reviews

» Latest Reviews for the 5 Nursing Homes in Chelsea, Massachusetts

The average user rating for nursing homes in Chelsea, Massachusetts is 2.3 out of 5 stars based on 6 ratings.

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  • Eastpointe Rehab Center Chelsea, Massachusetts 02150

    Some may say the previous reviews are hard to believe. But, they are so true. I currently have three elder family members that have been there, each for different periods of time. If I had any say or control in their matters, I would have them transferred elsewhere. I have dealt with numerous staff and can't express the amount of disgust I feel for them. They obviously do not put themselves in the shoes of the patients/residents' family members. There is quite a lack of personality, training and medical knowledge. I have asked numerous questions that could not be answered by the staff at Eastpointe (that should've been answered due to the fact that they were Eastpointe-specific questions). The facility constantly smells of urine and the floors are always sticky. The ice and water comment is very true. I don't believe the cooler the ice is kept in has ever been cleaned, nevermind sanitized. I doubt that facility even knows the meaning to sanitary. I have never seen a maintenance person with a mop in all of the about 20 or so times I've been there to visit. I can go on forever with a laundry list of things I've seen and experienced. Good luck to any one who has family or friend(s) at Eastpointe and visit them as much as possible. They are alone otherwise.

  • Eastpointe Rehab Center Chelsea, Massachusetts 02150

    Majority of care workers indifferent and/or Improperly trained, iPoor hygiene care. Terrible skin and wound care. Lack of creams and other medical supplies. Awful food--cold--bland--no variety. No bottled fresh water for residents--use unsanitary ice chests and water coolers. No besdide water pitchers. If some exist--don't change water daily. Residents not taken to bathroom every couple of hours. Diapers rationed. When taken to toilet, not bathed--just change diaper. Mismatched old furniture, dirty bathrooms, floors. Bed linens old, pilled, rough and stained. Towels and washcloths old and rough for elderly skin. Most residents who can't get around on their have on their own never get fresh air--confined to dreary day rooms with no stimulus. Owners making pile of money skimping at this facility.