User Submitted Reviews

» Latest Reviews for the 4 Nursing Homes in Braintree, Massachusetts

The average user rating for nursing homes in Braintree, Massachusetts is 2.6 out of 5 stars based on 6 ratings.

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  • Braintree Manor Healthcare Braintree, Massachusetts 02184

    I am a relative of a resident and have recently become familiar with Kindred Nursing and Rehabilitation Braintree and find it to be positively delightful.

    The care given to residents is professional and personal. All staff I have encountered are knowledgeable, friendly and caring.

    I recently came from a family meeting with the staff. They explained the plan, the reason for the evaluation and welcomed questions and were forthcoming with their answers.

    Residents are treated with dignity, checked on often and made to feel important and useful. A wonderful combination.

    Thank you for all you have done and all you plan for the future.

    Marie Proctor

  • Royal Braintree Nursing and Rehabilitation Center Braintree, Massachusetts 02184

    Website/brochure a bit deceiving. Shows their premier 10 "Terrace" single-room suites for short-term care, which are very nice. Not a word about rest of facility, which is essentially 2-person rooms & [some] share very small half-bath between 4 people. Facility is quite clean indoors & out. Outdoor garden terrace lovely in good weather. Lots of windows, most rooms cheery during daylight. Excellent therapy room, modern equipment, knowledgeable in-house, motivated staff. Wide variety of daily activities, something for everyone, no matter their infirmity.

    In-house hairdresser (very reasonable, separate charge); can arrange to bill family directly. Main dining room is pleasant; doubles as activity room. Whole facility could use more hand sanitizer dispensers & keeping refilled is an issue. No sanitizers appear to be at the proper level for patients to use.

    Except for comments about food, all the following refer to patient rooms other than those on Terrace level.

    Telephone & cable TV (limited channels, reception varies) separate charge for each. Individual TV sets in rooms on small side & can be hard to see from bed due to how furniture is arranged. Can be hard to hear if both patients watching two different channels at same time. Paper channel guide needs to be in much larger font & on heavier paper; cleaning personnel keep throwing them away in error. Maintenance staff can be slow with issues such as non-working patient phones/TV's.

    In-house laundry service is fast, good but make sure all items are labeled with name. Socks & underwear sometimes disappear.

    Most management personnel very pleasant & helpful. Nurses & CNA staff reasonably well trained but lack communications between shifts & with management; weekends can be confusing when "regular" staff is off duty. Some get defensive when questioned by patient's family. CNA's can become overwhelmed during busy times (first thing in AM & at meal times). Staff can occasionally become short-tempered, harried & dismissive with patients when very busy.

    Some patient rooms much smaller than others; bulky furniture, wheelchairs, walkers, oxygen, make for crowded rooms. Could use additional electrical outlets in patient rooms (for cellphone chargers, portable fans, etc). Bulletin boards way too high for someone in wheelchair. Patient bathrooms could use more/better safety bars & wastebaskets that do not require foot pedal to operate. Paper towel dispensers too high. Patient rooms & bathrooms very clean. Shower areas could use some updating & additional safety bars/rails.

    Patient call button & remote to adjust bed frequently left where patient cannot reach or get tangled up in bedding/bedframe. In most rooms patient cannot easily reach light switches from bed.

    Food. At best reminds me of junior high: uninspired, repetitive, bland. Big meal is at noon. Even if one eats in main dining room, food can be luke warm to ice cold. (Main dining room not open for all meals.) Soup usually quite good, if warm, but occasionally salty. Portions sometimes terribly small; no seconds offered. Very little fresh fruit (occasional half banana with breakfast is about it) offered. Salads almost non-existent. Food (primarily protein) frequently overcooked, dried out. Lunch & dinner menu posted daily (sometimes) but not always what's served. Cold sandwiches, frequent stale bread. Almost never have lettuce, tomato, no condiments ever offered. Burgers & hotdogs, same issue plus burgers are usually dried out. Grilled cheese, soggy, cold. Desert can be litterally 2 Tablespoons of pudding or 1 X 1 1/2" square of cake. Beef stew can have one lowly piece of meat.

    If a patient is hungry or wants a snack in between meals or after dinner, forget it. Next to nothing is available sans packages of Saltines (salted), sometimes graham crackers and/or stale store-bought bargain-brand cookies. Frequently run out of diet beverages & ice is scarce, especially in evening. Dixie cups occasionally offered for desert but contain sugar; diabetics rarely offered sugar-free thus get no desert. Patients suffering dry mouth unfortunately have no selections, no popsicles, jello, pudding, etc .stored in refrigerator for times when kitchen is closed. Strongly suggest patient bring own large covered cup or water bottle (label w/name) as biggest glasses for water appear to be about 4 oz, hardly enough to keep one properly hydrated. If patient likes an evening snack, suggest bringing in own items [nothing that needs refrigerating].

    I have been in most sections of this facility except dementia & Russina units; cannot comment on either of them.

  • Braintree Manor Healthcare Braintree, Massachusetts 02184

    My mother was a resident of Braintree Manor/Kindred Nursing and Rehabilitation-Braintree for many years. My mother had dementia and when I had to put her into a nursing home I was very concerned for how safe she would be and what type of care she would receive. While there might have been a few times soap ran out in the bathroom or the closet doors did not close I always felt she was safe. As my mother's dementia progressed so did the care she received. I found the staff to be very caring and protective of my mother. I felt very close to many of the staff members and I am sure they mourned with me when my mother died. You should always remember that you need to do your part and always visit and check up on your loved one. You are their best advocate. If you are looking for a fancy place with bells and whistles, Kindred Nursing and Rehabilitation - Braintree is not for you but if you want a place that is clean, safe, and has many excellent caregivers then Kindred in Braintree is worth considering for your loved one.

  • Braintree Manor Healthcare Braintree, Massachusetts 02184

    My son was critically injured when hit by a car mid-January, 2012. He suffered a traumatic brain injury as well as other fractures and spent several months in an acute care hospital, unable to be transferred because he had no insurance. When he did get Medicaid, it was difficult to find a nursing and/or rehab facility that would accept him. He was either too young (he’s now 44), they didn’t accept Medicaid patients, or they didn’t accept brain injury patients.

    The most important thing, I realized when I took him to Kindred, was that he was finally in the right place and would get the care he needed and had been deprived of all those months in a hospital ill-equipped to handle a brain injury patient.

    The staff at Kindred is caring and concerned, committed to doing their best for each patient. It feels good just to be around people like that and I’m sure that it has helped my son. Kindred Nursing and Rehabilitation has a program that is highly structured and it is exactly what my son needs to recover. It is such a relief to me mentally and spiritually that he is in the right hands.

  • Braintree Manor Healthcare Braintree, Massachusetts 02184

    My father was at Braintree Manor from April to December. He was placed there after having surgery. Placing a love one in a nursing home is a hard enough decision and the care coordinator assured us this was a good place. We visited the site one day before he was to be transferred, met the staff and of course everything seemed caring and sufficient. Once he was placed there, I visited daily sometimes twice a day and starting noticing small things…his clothes missing, even though we put a sign up stating "family will do laundry". personal hygeines items disappearing, residents going in his personal property. I constantly informed the staff of these issues and the items were never replaced. More importantly my dad went through 8 months of physical therapy and regained some of his independance back and some of the staff..not all did not allow him to use it. He was not allowed to use the rest room at his leisure and was always given a bed pan. When other staff was on they took the time to assist him to his chair so he could assist himself their. My dad stated that he would love to have a bath or shower and hasn't had one in months. When I spoke with the staff they insisted that he showered every Monday. Once a week is not sufficent for me, but nevertheless when they checked their records it was found that he had not been given shower. things written in his medical record there was not accurate. Things that they stated were done was not accurate at all. I will say Braintree Manor does have a handful of Good Caring Staff that did their best for my dad, but this skilled setting needs lots of improvement in the training of cna's, caring for the elderly, restoring independence and dignity, keeping accurrate records on patients,and keeping a clean and healty facility.

  • John Scott House Nursing & Rehabilitation Center Braintree, Massachusetts 02184

    My rating of this nursing home would be 1. They are extremely short staffed and the care is marginal. People are left sitting in there rooms with no interactions with anyone. Activities are minimal. The food is poor quality and choices are not given to certain floors. Patient's do not get their positions changed if they are bed bound, they do not get proper skin care, they lose the ability to walk pretty quickly as there is not enough help to help them walk. Bathrooms are not big enough for a wheel chair and all the faucets leak. Everything is old and it doesn't look like any upgrades are happening. Avoid this place if you have an option. Unfortunately, you have to go wherever there is a bed and you are accepted.