Pros: Physical Therapy and Occupational Therapy was good. The facility is clean and presents well. One office employee was helpful.
Cons: This facility has a TON of work to do. There was no communication (except if they needed something signed) unless initiated from the family.. When asked to talk to a nurse, doctor or have someone call me or know the goals/ progress in PT or OT, the staff always started the answer with.."Well, you can…" Meds were changed without telling the family. The packet of my mother's medical records had some errors (it said she was blind in one eye..not so) and a page from another patient was included in our packet.The amount of personal items that got lost was stunning. Her hearing aids went missing for 3 days (no one told me..I was there every day). When they were finally located, they put them in a drawer until I went and got them and put them in my mom's ears.When we were checking her out, her Nurse's station did not know she was scheduled to leave, We were only there for 3 weeks, but I could go on and on.