Review of Brooke Grove Rehabilitation & Nursing Center

1 Star User Review

My Dad was in this rehab center in Nov. 2012. At first, we thought the facility and the staff seemed very pleasant and we were pleased overall.

However, during the days that he was there, things quickly deteriorated.

He had been transferred from a nearby hospital. Communication was poor. We left messages that were not returned at all.

He was overworked in PT and was left huffing and puffing alone in his room. He needed oxygen and I had to get help which was slow in coming.

He was left alone in the bathroom even though he could not move around unassisted. He was having a crisis (and died that day) but my sister had to search for help when he shouldn't have been alone in the first place.

I don't know what caused this facility to operate so poorly - lack of staff, poor management…?? I would not recommend this center.