Review of Autumn Lake Healthcare at Pikesville

2 Star User Review

The staff ratio is ridiculous. Some were indifferent, others did their best when they could. My husband was there for rehab, The therapist were great, but there didn't seem to be much coordination with nursing. He often had to lay in a soiled "diaper" at mealtime because the the techs were serving trays. He either at with it on or waited until she was available and it was cold. He could be difficult, and most people tried to be patient with him. He ended the last month on hospiceand it didn't work out at all the way I had hoped. His death on 1/27/16 was totally unexpected. The call that I got that morning was cold,abrupt, and thoughtless. I still get very depressed when I think of how the end of his life had been and what his last hours and minutes may have been like. I have never had any follow up from a letter that I wrote to the director, or a previos survey.