User Submitted Reviews

» Latest Reviews for the 1 Nursing Homes in Middle River, Maryland

The average user rating for nursing homes in Middle River, Maryland is 2.2 out of 5 stars based on 14 ratings.

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  • Oakwood Care Center Middle River, Maryland 21220

    Please….. Do not send any of your family members to this facility. Very poor care

    IF YOU DO PREPARE TO GO THERE EVERY DAY TO watch what goes on. When you ask questions over and over they only tell you what you want to hear.

    The food is terrible, we kept throwing out and bringing our own food. Never take your loved here .THE STAFF DOES NOT CARE. Pay someone to come to your home. The only thing I can say is therapy were on their toes.

  • Oakwood Care Center Middle River, Maryland 21220

    My 86 year old aunt was sent to Oakwood following hip surgery. From day 1 there were issues. First they moved her from one room to another, where my aunt was subjected to a TV blasting 24/7, and requests to the staff to address this were ignored. As my aunt was unable to get out if bed,she was put in a diaper, and had to use a cathater to urinate. When I visited, the odor of urine was overpowering, as well as odor from the diaper which went hours without being changed.

    When I tried to address these issues with staff, I was unable to understand their answers, as they have thick accents and tend to either mumble or look away. Also, no one has ID, so you don't have names for any of the staff.

    After two weeks, my aunt had an acute urinary tract infection, bed sores, and was disoriented (disorientation is caused by the infection), The attending physician told me that his instructions to have my aunt moved every 2 hours to prevent bed sores, and attention to the diaper were not being adhered to, and Oakwood did not have the necessary equipment to meet the doctor's instructions for IV fluids to address dehydration, and administer the anti-biotic to combat the infection. My aunt was evacuated to the Hospital, by the doctor, where it took 5 days to get the infection under control, treat the bed sores, and help my aunt get her senses back (By the way on multiple occasions, while visiting my aunt at Oakwood, I heard people screaming "HELP ME!, HELP ME!")

    Once my aunt was at the hospital I got a call from the nurse supervisor on duty at Oakwood, who wanted to tell me the name and chemical composition of the bacteria causing the infection. Of course I couldn't make out what she was saying, and asked for her supervisor,s name, which she refused to give. I got a call about 2 hrs later from the "Director of Nursing", who also wanted to tell me about the chemical make up of the bacteria that caused the infection that had actually impacted my aunt's kydneys. Again I really couldn't make out what she was trying to say, and when I asked her what she was going to do about the harm her people caused my aunt I got no answer.

    I eventually met with the Administrator of the facility, along with the Director of Social Services and the Director of Nursing. , None of these people showed any empathy at all for my aunt, or remorse for the condition she was in when she went to the hospital.

    All I can conclude is; these people and their staff are either incompetent or indifferent. Of course, my aunt is now at Riverview, where she is recovering from the physical set backs she incurred at Oakwood, and is also now her old self, and her physical rehab is progressing well.

    If you care about your family, NEVER subject them to THE LACK OF CARE my aunt suffered at Oakwood

  • Oakwood Care Center Middle River, Maryland 21220

    If I could, I would not give them any stars. This is a horrible, horrible place. My grandmother was placed there in December after leaving the hospital for pneumonia. She was placed in a room next to loud construction and odors from the materials they were using. Two days after her arrival and making visits there, I had yet to talk with a doctor, nurse or social worker. I made a point to stop the social worker in the hallway and ask her to set up an appointment to speak about options for grandmother. She told me it was not her job and to contact the person on the business side. I called and left a message for that person and she told me that it was not her job and that I needed to speak to the social worker. In the meantime, I still had no contact from a nurse or doctor regarding my grandmother's treatment or health. I finally demanded a meeting with her nurse; who told me very little about what was going on. I did speak to her physical therapist. She was wonderful and informative…the only bright spot. Within a week, my grandmother had pneumonia again. She was not treated for this ailment while she was there. The room was unkept and the aides were always busy talking to each other. I filled out a personal property form and gave it to the aide. It was still sitting in a drawer when I checked my grandmother out.My grandmother was usually laying in a fetal position in bed when I visited…which was often. I began the transfer process to a different place. Oakwood failed to fax information or return phone calls to the other place. I finally discharged her on my own once I received approval from the other facility. On the day of the discharge, the social worker avoided me and a nurse had to answer my questions and complete the discharge process. I then had to put my grandmother in a wheelchair without assistance and push her out of the building by myself. If possible, please choose another facility. My grandmother was admitted to the hospital with a day of leaving this place. As I said, I would not even give this place a star.

  • Oakwood Care Center Middle River, Maryland 21220

    Horrible horrible place. My Mom fell and was badly injured and I never received a phone call from them. When my niece went up that day to visit, she had insisted that she go to the hospital due to the bump and bruise on the side of her head.

    The smell is sickening and most of the nursing care is neglected.

    The rehabilation staff is excellect!

  • Oakwood Care Center Middle River, Maryland 21220

    I haven't been to impressed with the care given to my mother. I have been to the facility 3 times this week and it has smelled like a sewage back-up.

    The patients have their meals placed in front of them and most of them can't even eat on there own. By the time the help gets around to helping them the food has sat for 1/2 -1 hr in front of them getting cold. When I try to discuss my mothers care I am either ignored or it goes in one ear and out the other.

    The same problems are always present. The smell of urine is something that is always present. I wish I knew about this place before she was placed.