User Submitted Reviews

» Latest Reviews for the 11 Nursing Homes in Frederick County, Maryland

The average user rating for nursing homes in Frederick County, Maryland is 3.0 out of 5 stars based on 20 ratings.

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  • Lorien Health Systems Mt Airy Mount Airy, Maryland 21771

    My Mom has been in Lorien Mt. Airy on a mechanical vent consistently since April 2011. She spent one week at Lorien Columbia prior to being accepted in Mt. Airy. The difference is night and day. The Columbia facility smelled. The Columbia staff were indifferent and inattentive to medical and personal needs. Night staff were particularly mean. Contrast that to the Mt. Airy facility where the nursing staff (save one exception), respiratory staff, aides and administrators are consistently caring, and focused on the best all around care for my mom, regardless of shift. The facility is lovely and yet is undergoing a facelift to update its look. It always is a fresh and upbeat place to visit. I'm pleased with the quarterly care conferences (attended by nursing, respiratory and nutrition), the improvements in vent technology, the efforts to increase my Mom's mobility and quality of life, the timeliness and attempts at nice food presentation, and the true CARING for patients/residents. Pick this Lorien facility - hands down.

  • Northampton Manor Nursing and Rehabilitation Cente Frederick, Maryland 21701

    Read what Katherine says about Northampton Manor, "I was very, very pleased with everything at NHCC. Everyone was very nice to me, and the physical therapy department was fabulous. Tracy J. and Lisa Q., physical therapists, were wonderful; they're the reason I'm out and on my own again. I really think everyone at NHCC is doing an excellent job. The fact that they treat you like family is wonderful."

  • Citizens Care and Rehabilitation Center of Frederi Frederick, Maryland 21702

    The facility is clean & patients do seem to be looked after. My only problem is the excessive rates, higher than other local homes with similar facilities and reviews. I understand this fall when new facility opens the rate increase is due to 2 people per room instead of the current 3, however their rates are still excessive when compared to other places in region, in my opinion.

  • Glade Valley Center Walkersville, Maryland 21793

    On June 24 I had a total knee replacement at Montgomery General Hospital, and on Friday the 27th I came to your facility for rehabilitation. I came there specifically because Glade Valley had such a stellar reputation in the community. Well, little did I know that a company called GENESIS had taken it over, along with many other previously excellent facilities.

    I arrived on a Friday and left on Weds. Just a few of the problems which I experienced and observed:

    ~ there was no raised toilet in my room - I was instead given a seat which I had to place on each time I needed to use the bathroom - the seat did not fit, as it rocked side to side and I had to hold onto the side bar on the wall in order not to topple off. Now mind you, this was closely after TKR and still using a walker.

    ~ the bathroom floor was filthy …. grayness all around the edges where it had been cleaned with too much water and just sat.

    ~ no towels unless I asked

    ~ the mattress was about 4" thick and plastic and the pillow was a small plastic one. Also, I am 5'7" and the bed was to short for me … not comfortable after a TKR. They added a bracket and moved the footboard down, leaving about a 6" gap between the end of the mattress and the footboard.

    ~ My room mate and I had a "visitor '' …. a centipede approx. 1-1/2" long scurried across our floor one evening … nice. We always wondered at night where he was sleeping!

    ~ The food was virtually inedible, and I am not a picky eater. My daughter and her husband came to visit and each time brought me a meal. My last breakfast consisted of 1- 5" pancake, 1 slice about 2" in diameter of I suppose sausage although it was gray, and the "fruit garnish" was 2 slices of canned mandarin orange.

    ~ At the time my doctor had me on 2 percoset every 4 hours, but unless I asked for it, I didn't get it. At times, they would bring 1, which not even a week out of surgery certainly didn't work. If I took 2 at 10 PM and was supposed to be awakened at 2 for 2 more and I didn't wake up …… oh well, they just let me sleep … then I woke up at 6 in excruciating pain.

    ~ One of my close friends who is a pastor and visited frequently there was horrified at what has happened to a formerly excellent facility. A friend of mine was so upset she called my doctor that Sat. night, and somehow got him. He called your facility and I do not know who he spoke to, but needless to say, he was NOT happy. Genesis facilities are being taken off their list of recommended places.

    The staff works their fingers to the bone … I am surprised any of them stay except for the poor economy.

    This is just the beginning for me. After I am recovered, healed and back to normal, I plan to become a huge letter writer to many, many, people about this horrible situation. I believe GENESIS to be one of those big groups who is only interested in the bottom line, not in the welfare of their patients. Probably part of our "new" upcoming healthcare system.

    Needless to say, should I need rehab. again, I will not be at your facility, and I am telling everyone I know (P.T., O.T., Nurse) of my experience. I'm sure you'll hear from me again, much to your chagrin.

    Barbara Ellen Brooke