4 Star User Review
Friends tell me that / like in any industry / there are some employees who offer excellent care and attention to their duties, and there are some who are not quite so good……….
This facility has at least one person who gives my Mom special care and attention every time:
She is a nursing assistant named Petrina. Apparently, this woman makes sure my Mom's teeth aren't falling out, she gets help going to the bathroom and getting cleaned up after meals etc. and she helps my Mom with all the moisturizer etc. the typical old lady needs for dry skin, etc. Any of us would think such things are obviously part of the job and not really negotiable. However, there are obviously some employees who avoid such things and prefer to just skate through their shift, leaving the less fun tasks for the next shift / employee to deal with (maybe). Overall, this is a great facility that tries pretty hard to keep everyone happy, but it's important to visit and pay attention to these "obvious" things, if you hope to get your loved ones taken care of properly / all the time.