User Submitted Reviews

Sterling Care Riverside Belcamp, Maryland 21017

Your place is full of assholes that dont give a flying fuck about the care r self worth to the good ppl that go in beyond thier controll. The leace older in dirty dippers for hours when they ask to br cgange they are told to eat first that trays r being handed out.

They let iv go empty for hours still hooked in the arms

You cant walk outsidr for frrsh air you cant work out you cant listen to music you cant shower daily its twice a week really thats gross.

Then they tell yu you are getting outta bed ha then the nurses puts older on bed pan forgets them for hours till bed sore comr on they just really dont give a flying fuck about anything but how much money can the suck out of yu once that 108 days are over its bye bye no matter what this place is the worse ever n i have seen bad but this is unreal i will de downloading on utube any and all video i can take to let you see how the staff is i can bet u if u have love one here you will get them outta here maybe some can use in court so keep eyes on u tube for all update

Sterling Care Riverside Belcamp, Maryland 21017

Danger, Danger! Do NOT leave anyone you care about here. Even the rehab patients are neglected. After experiencing the lack of concern that flows rampantly at Lorien Riverside,I had my mother moved to another facility.

Mom was not lucid enough to realize that falling was a danger to her. She fell 9 times during her stay. At first I was willing to believe it was all her. Then after insisting that bed alarms,body alarms and chair alarms be used,and finding no improvement, it got ugly. The alarms don't work if not turned on, are disconnected from the patient or left attached to the bed when the patient isn't in it. Several long,face to face talks with the assistant nursing supervisor were fruitless.

The final straw? Finding Mom laying diagonal on the bed with her head on the bedrail. Unable to sit upright on her own,in a daze and not really aware she was being spoken to, blue lines around her mouth and obviously wheezing. Immediately went to the nurses station and relayed what I found. My Mothers aide said "Oh,she has been like that all day…in fact she was like that yesterday." It seems the drastic change in Moms' condition did not warrant the aid reporting to the nurses,the nurses who medicated her didn't notice either. Mom was admitted to the hospital with septicemia, pneumonia and a bladder infection. Now at another facility that has a much better,caring, intelligent staff.

Just a side note, I visited my mother no less than every other day. Never, Never think for a second that your loved one is safe anywhere.Be vigilant and keep checking on them and don't be afraid to stand up for what is their right to compassionate,intelligent,and quality care.