User Submitted Reviews

» Latest Reviews for the 28 Nursing Homes in Baltimore, Maryland

The average user rating for nursing homes in Baltimore, Maryland is 2.6 out of 5 stars based on 87 ratings.

5 Star
42 reviews
4 Star
6 reviews
3 Star
4 reviews
2 Star
4 reviews
1 Star
56 reviews
5 Star
80 ratings
4 Star
16 ratings
3 Star
9 ratings
2 Star
9 ratings
1 Star
101 ratings

  • Oakwood Care Center Middle River, Maryland 21220

    Please….. Do not send any of your family members to this facility. Very poor care

    IF YOU DO PREPARE TO GO THERE EVERY DAY TO watch what goes on. When you ask questions over and over they only tell you what you want to hear.

    The food is terrible, we kept throwing out and bringing our own food. Never take your loved here .THE STAFF DOES NOT CARE. Pay someone to come to your home. The only thing I can say is therapy were on their toes.

  • Autumn Lake Healthcare at Pikesville Pikesville, Maryland 21208

    The staff ratio is ridiculous. Some were indifferent, others did their best when they could. My husband was there for rehab, The therapist were great, but there didn't seem to be much coordination with nursing. He often had to lay in a soiled "diaper" at mealtime because the the techs were serving trays. He either at with it on or waited until she was available and it was cold. He could be difficult, and most people tried to be patient with him. He ended the last month on hospiceand it didn't work out at all the way I had hoped. His death on 1/27/16 was totally unexpected. The call that I got that morning was cold,abrupt, and thoughtless. I still get very depressed when I think of how the end of his life had been and what his last hours and minutes may have been like. I have never had any follow up from a letter that I wrote to the director, or a previos survey.

  • Manorcare Health Services - Ruxton Towson, Maryland 21204

    I stayed at Manor Care Ruxton for about 10 days in 2013 after hip replacement at St Josephs. At that time I got good care and the rehab personnel were excellent. The meals were not very good, but adequate. So for that stay I would give four stars. However, I once again stayed there last year (2015) after cervical spine surgery. The major problem during that time was not having WiFi working, and even their internet cafe stations could not get on-line. Two years before, it was slow and intermittent, but now it was unusable. My friend came by and took me home so I could access my email, and while there we got an angry call saying that I had violated their procedures by not properly signing out. I returned and after ten days I moved back home and was much happier. The meals at the facility were still not very good. But again, the PT staff were excellent, and the nursing staff reasonably good. So, I would give only 2 stars for the second stay.

  • Autumn Lake Healthcare at Pikesville Pikesville, Maryland 21208

    Stay away from this place like the plague! The entire building is full of psych pts and the severely demented. They will take anyone! People screaming constantly, falling all over the place, getting combative with visitors and other patients-it's an awful scene. The caregivers cannot handle these tough people so they call out constantly. Routinely I saw 1 caregiver for an entire unit. Incredibly long waits for care. Stay away!!!

  • Oakwood Care Center Middle River, Maryland 21220

    My 86 year old aunt was sent to Oakwood following hip surgery. From day 1 there were issues. First they moved her from one room to another, where my aunt was subjected to a TV blasting 24/7, and requests to the staff to address this were ignored. As my aunt was unable to get out if bed,she was put in a diaper, and had to use a cathater to urinate. When I visited, the odor of urine was overpowering, as well as odor from the diaper which went hours without being changed.

    When I tried to address these issues with staff, I was unable to understand their answers, as they have thick accents and tend to either mumble or look away. Also, no one has ID, so you don't have names for any of the staff.

    After two weeks, my aunt had an acute urinary tract infection, bed sores, and was disoriented (disorientation is caused by the infection), The attending physician told me that his instructions to have my aunt moved every 2 hours to prevent bed sores, and attention to the diaper were not being adhered to, and Oakwood did not have the necessary equipment to meet the doctor's instructions for IV fluids to address dehydration, and administer the anti-biotic to combat the infection. My aunt was evacuated to the Hospital, by the doctor, where it took 5 days to get the infection under control, treat the bed sores, and help my aunt get her senses back (By the way on multiple occasions, while visiting my aunt at Oakwood, I heard people screaming "HELP ME!, HELP ME!")

    Once my aunt was at the hospital I got a call from the nurse supervisor on duty at Oakwood, who wanted to tell me the name and chemical composition of the bacteria causing the infection. Of course I couldn't make out what she was saying, and asked for her supervisor,s name, which she refused to give. I got a call about 2 hrs later from the "Director of Nursing", who also wanted to tell me about the chemical make up of the bacteria that caused the infection that had actually impacted my aunt's kydneys. Again I really couldn't make out what she was trying to say, and when I asked her what she was going to do about the harm her people caused my aunt I got no answer.

    I eventually met with the Administrator of the facility, along with the Director of Social Services and the Director of Nursing. , None of these people showed any empathy at all for my aunt, or remorse for the condition she was in when she went to the hospital.

    All I can conclude is; these people and their staff are either incompetent or indifferent. Of course, my aunt is now at Riverview, where she is recovering from the physical set backs she incurred at Oakwood, and is also now her old self, and her physical rehab is progressing well.

    If you care about your family, NEVER subject them to THE LACK OF CARE my aunt suffered at Oakwood

  • Oak Crest Village Parkville, Maryland 21234

    We are profoundly grateful to have found Oak Crest Village for our mom. She is safe, happy and so well cared for. There's not a day goes by that she does not tell me of something different, crazy, happy, pleasant for the residents to do and the very best conditions to do them in. We cannot say enough good about management, staff and their services. We are truly blessed to have Oak Crest Village and to have a mother so very happy to be living there.

  • Overlea Health and Rehabilitation Center Baltimore, Maryland 21206

    The failures of this facility are absolutely remarkable. My mother was transferred to several medical institutions on her way to recovery and all were a positive experience until Overlea. The problems here run far deeper than the initial refrain you feel as you take in the physical dilapidation of the building and its depressing demeanor. The staff is simply incompetent and unconcerned. There is no communication. No accountability. Their doctor literally ordered (and approved!) procedures that were not medically possible and then when they couldn't be completed they didn't care and left our family to deal with the problem. The doctors, nurses, and social workers completely ignored details of my mother's chart for weeks before realizing she had issues they knew nothing about. Then came the time to set a discharge date and plan for my mother's future care. I've never met a group of less motivated and unconcerned people in my life. Yet after constant failures to secure what my mother needed for a safe departure, they assured me that they went "above and beyond" for her. I can't imagine what they neglect to do for other people if my mother received "above average" care from them. They should be ashamed. The social worker while seemingly well intentioned, could not execute the things necessary. He struggled with communication and when I asked why things had not been done that were promised he bumped me up to his supervisor, Joyce Fox. How Joyce ended up in a supervisory role is beyond me. The first time we spoke she promised to get everything back on track and apologized for things that had been missed. She even empathized saying she had gone through the same things with her own mother and called me sweetie. She then started the process of "getting things done". I felt confident things would run more smoothly. She put in writing the things she agreed to do for my mom and they did not get done and I only found out after asking and calling for days. When I called to inquire about where the blame would lie for the failures, she simply told me that I needed to deal with it and that she had been doing me a favor anyway. These failures were medical procedures and she washed her hands of it the day before my mother was to be discharged. At least the social worker seemed apologetic for his shortcomings and seemed regretful of the situation he left my mother and family in but Joyce is a whole different breed. This facility is a reflection of her complete and utter disregard for the customer service aspect of working with the patients and families at Overlea. The culture starts at the top and unfortunately for her staff and most importantly for the patients trusted in her care, she is an awful example of a leader. Please don't let your family member end up in this complete and utter cess pool. Read the reviews (I obviously didn't as there are plenty of bad ones!)and find a facility that will actually do their job and take care of your loved one! I would like to note that I have NEVER once left a review for anything on this site or any other in the past but this experience was simply the worst ever.

  • Oak Crest Village Parkville, Maryland 21234

    My wife's mother lived at Oak Crest Village for nearly six years - first independently then with assistance/hospice care - she rarely missed a meal in the dining room and looked forward to the social activities and entertainment. Staff was always friendly and concerned for her safety and care. Security for her belongings was absolutely never compromised - all of her jewelry, collectibles were safely respected by staff - we highly recommend Oak Crest Village to all - affordable, pleasant, excellent food, and cooperative administration and staff.

  • Future Care Cold Spring Baltimore, Maryland 21214

    Although this nursing home is caring and considerate, the patient's phones are frequency our of order, notification of family is frequently not done, the floor with permanent residents stinks all of the time, the laundry ruins clothing with beach, and services to patients go unfilled unless family demands it.

  • Oakwood Care Center Middle River, Maryland 21220

    If I could, I would not give them any stars. This is a horrible, horrible place. My grandmother was placed there in December after leaving the hospital for pneumonia. She was placed in a room next to loud construction and odors from the materials they were using. Two days after her arrival and making visits there, I had yet to talk with a doctor, nurse or social worker. I made a point to stop the social worker in the hallway and ask her to set up an appointment to speak about options for grandmother. She told me it was not her job and to contact the person on the business side. I called and left a message for that person and she told me that it was not her job and that I needed to speak to the social worker. In the meantime, I still had no contact from a nurse or doctor regarding my grandmother's treatment or health. I finally demanded a meeting with her nurse; who told me very little about what was going on. I did speak to her physical therapist. She was wonderful and informative…the only bright spot. Within a week, my grandmother had pneumonia again. She was not treated for this ailment while she was there. The room was unkept and the aides were always busy talking to each other. I filled out a personal property form and gave it to the aide. It was still sitting in a drawer when I checked my grandmother out.My grandmother was usually laying in a fetal position in bed when I visited…which was often. I began the transfer process to a different place. Oakwood failed to fax information or return phone calls to the other place. I finally discharged her on my own once I received approval from the other facility. On the day of the discharge, the social worker avoided me and a nurse had to answer my questions and complete the discharge process. I then had to put my grandmother in a wheelchair without assistance and push her out of the building by myself. If possible, please choose another facility. My grandmother was admitted to the hospital with a day of leaving this place. As I said, I would not even give this place a star.

  • Frederick Villa Nursing & Rehab Center Catonsville, Maryland 21228

    Frederick Villa Nursing Center is the worst nursing care facility I have ever been in. The administrator, Reilly Smith, is arrogant and cocky. The facility is very dated and smells like urine. The long-term patients are squeezed in small closet like rooms. My overall rating is terrible, and I do not recommend sending your loved one, or worst enemy to this facility.

  • Autumn Lake Healthcare at Pikesville Pikesville, Maryland 21208

    The staff is quite nice and helpful. Our mother-in-law was admitted there on Jan 5, 2015. We lived across country and did not get here until a few weeks later. When we arrived, our m-i-l was near catatonic. We initially thought the staff was harming/ robbing her and made allegations to that effect. Authorities were called and the staff immediately began helping us investigate the matter. We discovered that two family members were causing the harm - bringing food that would make her sick, feeding her lies about her being abandoned to die, and actually stealing from her. M-i-l's estate is not large by normal standards, but she does have more wealth than the rest of her family combined and they have always resented her for being thrifty when they were too busy doing drugs and wasting their lives doing stupid stuff. The staff not only helped us get the police involved, but they put safeguards in place to protect our m-i-l. The staff also helped us take the proper staffs to get protective orders.

    We arrived two weeks ago and our m-i-l has gone from cathartic to being mobile, aware and in a better mental state. We are now working with the staff to bring her home.

    I am not in the habit of giving high ratings and vacillated between giving them 3 or 4 stars, but whatever they lack in other areas, they more than compensate for with their genuine caring of patients. Two weeks ago we thought they were mean to some patients, but after being there every day, we better understand. Despite some patients constant yelling, I have yet to see anyone being short, cross or abusive to them. In fact, the staff has helped me and our 16-year old become more compassionate, which is a great thing. I have even seen improvements in m-i-ls roommate, someone I initially thought was brain dead but who clearly is aware of her surroundings. We can't wait to get out of this place, but we are so thankful that they are here for us during this time of need.

    I would recommend this place to someone who has a family member in need of rehabilitation. The staff cares and works very hard. Our 16 year old is brain-injured and required considerable intervention on his way to (1) saving at life at age 11 and (2) winning the 2014 Sonic Trivia National Champion at age 15, so I do not make this recommendation lightly. Finally, I am Harvard educated at the doctoral level, so this could be considered an educated opinion. Thank you.

  • Autumn Ridge at North Oaks Pikesville, Maryland 21208

    It's very clean and the staff is very friendly at North Oaks. I think you probably get as much or more value there for your dollar. There are a lot of amenities and little things that they do that you might not find other places. It's expensive, but not any more than other places. They have things like cloth napkins on the table and a dining room where you can eat at any time. They do a lot with entertainment. The keeping you busy with happy hours and shows of different kinds. They do a nice job.

  • Oak Crest Village Parkville, Maryland 21234

    When we first visited Oak Crest Village, my sister-in-law and I were impressed. The staff was friendly and proud, the community was clean and it didn't smell "like an old folks home!" When we took the tour, the manager talked with residents by name and everyone was smiling and seemed to be happy to be there.

    When we were able to finally able to move my parents into Oak Crest Village, they were very helpful and accommodating. They know the challenges and were there to help us! My mom has fallen several times and they are always there to help her.

    We are very happy to have our parents at Oak Crest Village!

  • Pickersgill Retirement Community Towson, Maryland 21204

    I recently moved my step father into Pickersgill. I don't know where to begin to tell you how awesome this place is. I moved my mother and stepfather here three years ago in search of a place that would take good care of them. Well for three years I fought for good care of my parents but I always so disappointed. But Pickersgill has been so wonderful. So refreshing from the others. They really do care. Everything about that place is great. The staff, the service, activities and food. My step father is doing so much better in this place. It's truly a wonderful place.

  • Autumn Ridge at North Oaks Pikesville, Maryland 21208

    We picked North Oaks Retirement Community for my mom. It is a very nice place. The staff are very professional, very caring, and very empathetic. The apartments are very nice. My mom is in the nursing home part, but they have independent living and assisted living as well. It is well-maintained and we got to see the actual room where my mom would be. The food is excellent and the dining area was very nice. They have exercise, Bingo, crafts and movie nights. The safety and security is excellent at North Oaks.