User Submitted Reviews

Waldon Health Care Center Kenner, Louisiana 70062

Very bad. There are several nurses who are very rude. The blinds are filthy. The attitude is take it or leave it. Hell sores patients get. They do not turn patients every tow hours. Pathetic !

Chateau Living Center Kenner, Louisiana 70065

My mom is in this facility and it is a HORRIBLE place. Don't be fooled by the looks of the place. The facility looks beautiful so you become convinced that the care will be great, that is SO far from the truth. Staff is for the most uncaring. I have tried to complain to the state but with the Govenor receiving large amount of funds from the nursing home association there is nothing anyone can do but PRAY. Don't make the same mistake I did, review this facility with an open mind.

Chateau Living Center Kenner, Louisiana 70065

High staff turnover. Weak management staff.

Chateau Living Center Kenner, Louisiana 70065

I have to give this place one star because zero stars is not an option. Let's just say that I really thought that this place was decent because it is clean for the most part. However, after having my grandmother there for a year and a half, I can now say that it is a dump in every capacity. The medical staff is a mere joke, as all of the diagnosis given to my grandmother totally contradicted her hospital visits and her entire medical history for 98 years prior to her being here. They loaded her with endless psych meds and continually said that we were a family in denial and that she had dementia. One thing is for sure… every time a family member came to see her, she was sitting in feces and/or urine which we changed, not the medical staff, which led to endless infections and more and more meds. She died last year and my only regret is having placed her here for her final time on this earth. We met countless times with management and our concerns were dismissed and nothing ever improved. Think twice about putting your loved one here because it is truly a hell on earth.

Chateau Living Center Kenner, Louisiana 70065

I am frustrated with the fact that I have been forced to placed my mother in a home that is unethically ran. I am grateful to be able to be there with her on daily basis to followup on her. I just can't seem to help to notice that so many others are being overlooked, and abused. My mother has been in the facility not even a month and already they have had over 6 major fall incidents, that I am aware of. I just don't see how 2 C.N.A.'s can care for 40 residents at a time. Just cannot possibly give the proper care to each and every resident is paying for and deserves. C.N.A.'s are so rude when asked to help, and I figured someone to be employed in the position should and would have the warmest heart. Just cannot possibly give the proper care they are paying for and deserve. It's sad to say that so many innocent people are suffering because no one will stand up and do the right thing. Figure the person running the facility would have molded a loving home for each and every resident here, and would expect nothing but the best. I am just disappointed because I have heard such great expectations of the facility, and in my experience I can not say the same. I love my mother and so happy that I am able to followup to make sure she gets the correct treatment she deserves. I pray that someone makes that change for the better for each and everyone here where my mother lays her head.

Waldon Health Care Center Kenner, Louisiana 70062

This place sucks. Most of the staff is rude and will talk about a residents family behind there back and will often have an attitude. The patients are cared for when the staff can get around to it. Medicines are not given on time. I have witnessed this personally when my family member was there. I am sure every situation is different, but in my case, the above is what happened. There is so much more, but I am going to leave it as is.