One star is generous. Facility cleanliness does not translate to patient care.
The average user rating for nursing homes in Kentucky is 3.0 out of 5 stars based on 405 ratings.
|5 Star||170 ratings|
|4 Star||27 ratings|
|3 Star||18 ratings|
|2 Star||27 ratings|
|1 Star||163 ratings|
One star is generous. Facility cleanliness does not translate to patient care.
We placed our Mother there in April 2016. The staff (Aids) were not giving our Mother an option (alternative, substitute) to eat if she did not like what was served on a particular day.
KRS Statutes clearly state that when changes in the menu are necessary, substitutions shall provide equal nutritive value and the changes shall be recorded on the menu and all menus shall be kept on file for thirty (30) days. If a patient refuses foods served, nutritional substitutions shall be offered.
This all transpires between Jan. 25 - Feb. 1, 2017.
I assumed the food situation was taken care of but our Mom kept complaining to us about not liking what was being served and not given an option. I was wrong! The food situation had deteriorated and also our Mother's right shoulder had sustained some type of injury. She could not move it without significant pain. She first told me that her shoulder was hurt on January 17, 2017. I assumed the Nursing Staff had been monitoring it and Charting on it. I was wrong!
Well, no one in the meeting even knew about our Mother's shoulder and we were told we would have to wait 24-48 hours to see a Chart. I agreed.
Jan. 25, 6:00 PM - an X-Ray was completed at 9:00 PM. So, at least there were no broken bones which is all a Plain Film X-Ray reveals. So our next course of action was to ask the facility to send Mom out for an MRI because an MRI will show things like torn Rotator Cuff damage, etc.
I called and requested this on the morning of Jan. 26th. I was refused once again and not allowed to see any Charting done on our Mom.
Jan. 26, 10:30 AM - two Staff members of the Homeplace visited Mom's room asking her very "leading questions", such as: "Do you like it here?" "Would you like to be somewhere else better?"
Jan. 26, 6:00 PM - my brother and I went to Homeplace to see the Charge Nurse. We asked her if we could see any type of Charting done on our Mom within the last 30 days. She called the Administrator and another Staff member and we were once again refused.
Jan. 27, 2:00 PM - Tonya Cox (Administrator at The Homeplace) called to inform me that my brother and I were being placed under "Supervised Visitation" status from this point onward and ask if we could have another meeting on Feb. 1 at 5:00 PM. I agreed to meet.
Allow me to interject another KRS Statute here and show where The Homeplace defied KRS Law by placing us under "Supervised Visitation." There are only a few reasons an Administrator can place a family member of a resident under "Supervised Visitation" and here they are:  if a resident of the facility is physically or verbally abused by the individual or group;  if an individual carries a firearm or other deadly weapon into the facility who is not a Law Enforcement Officer;  if an individual commits a felony or misdemeanor while on the facility's premises; and  if an individual is visibly under the influence of Alcohol or Drugs. (KRS 216.537; 216.540; 216.545; 194.050). My brother and I never violated any of these KRS Laws.
At this point all signs point towards "Retaliation" from the staff simply because we asked three questions about the food, mom's shoulder and mom's Chart.
Feb. 1, 5:00 PM - Tonya Cox said the reason she was forced to place my brother and I under "Supervised Visitation" was that we made her staff feel threatened; she accused of asking staff members for their home addresses. We never did this. Tonya Cox also handed us a packet full of blank medical records and a 30 Day Eviction Notice informing us that they were kicking mom out of the facility!
Therefore, my advice to anyone looking to place a family member in The Homeplace at Midway is this: if your family member has Dementia or Alzheimer's, then this is a great facility to place them because they will not be able to tell their family members any negative thing occurring there. If you or another family member ever complain, you better start looking for another nursing home for your loved one because they will figure out a way to get rid of you.
Oaklawn has a good reputation and has been sold over the last few years. There were some staff that were agency nurses, and I'm happy to report that has changed in the last few months. The physical therapy is why we have gone to Oaklawn and I was very pleased with what we achieved. I feel stronger and more capable than ever!
Inadequately staffed…loved one suffered a head injury and is now in hospice care.
Terrible odors may need to invest in some air freshners. (makes for a poor homelike environment). Poor CNA staffing therefore care not being provided properly/often enough. No fresh water/ice for residents provided on every shift.
Most staff members are friendly, food is good.
This has got to be the worst nursing home that i have ever been to. They treat their patients bad, stealing from them and not coming in for long periods of time. Then when you call up there to talk to someone you get the run around and have to wait 30 min to an hour to talk to a nurse.
I am being sued by Oaklawn because my father died before I could pay his bill.
I had a family member who was a patient at this facility. Many competent, hard-working,and caring staff walk through the doors,and try their best,however staffing is a problem. There is just not enough help. The rooms are too crowded & especially with 2 beds crammed so close together. Staff seems too busy and hurried to get to call lights, so the waiting is far too long. They all seem very over-worked. The noise level from alarms,at this facility, are LOUD, and constant. Many parts of the facility are drab,appear dirty or cluttered & need repairs,and updates, to accommodate patients and families who are there everyday, and there's not a cafe that stays open where you can go and eat late at night.
They are OK for some things. However, I had 2 relatives who were kicked out not long after they arrived because they had reached a plateau. They don't give elderly stroke patients enough time to improve before they push them off to a nursing home. Social worker Ms. Gay is very bossy and forces family members to use the expensive Fayette County ambulance instead of allowing the family to transport their families to a nursing home. Ms Gay loves to give bad news to families. If they are only going to deal with an elderly stroke victim for less than a month, them why bother taking them in. Plateau queen Kim Gay needs to be replaced.
one must appoint this rating at least one star or it will not clear the steps required to post so whats the point all you care about is the good reviews? well heres your one star rating and i do not believe you deserve any
They abuse their patients. Despicable.
My father-in-law has been there for several years, and we could not ask for a better place for him to be.
Horrible place!!! Wouldn't send my dog here either. Horrible employees and nurses and office staff whom act like they are high all mighty.
We are very pleased with the care my brother receives and the ability to discuss his problems with the staff. Glad he is there.
My husband was at Kindred for about three months before transferring to a facility closer to home. (The proximity to home was the only reason for the transfer.)The Kindred facility is an older one and the room my husband was in could have used a paint job, but that was not an issue for me. The entire facility is kept very clean.
Residents have the choice of eating their meals in the dining room or in their own rooms. We ate in the dining room, which was pleasant and always with white table cloths and a decorative centerpiece on each table. The meal portions were generous, with quite a variety of menus and above average for institutional food.
Our experience with the all the staff was a positive one. They are a caring and compassionate team. And very hard working, I might add. I believe "the powers that be" should, especially in the area of patient care, hire additional staffing, so that the ratio between the residents and the caregivers is more equitable. However, I understand that this is a common need in many healthcare facilities.
I appreciated the efforts of the rehabilitation staff on behalf of my husband. He came to Kindred on a feeding tube and was on a regular diet when he left. Great care was taken to make sure he progressed only as he was able, which required diligent oversight. He is not ambulatory, though efforts were made to see if he would progress in this area. When it was determined that this would not happen, he was fitted with a special wheelchair that was "tailor made" to his particular needs.
There are a variety of interesting activities throughout the week that provide opportunities for social interaction. Also, the spiritual needs of the residents are addressed, with various groups coming in for services or musical presentations. This was a particular blessing for me, as a family member.
In closing, I appreciate Kindred and would not hesitate to recommend it to someone considering placement there.
The office staff are so helpful/friendly and the staff on the floor have tenderly nursed mom back to health repeatedly over the years she has lived there as she battles her many medical problems. We would not have her anywhere else.
Look elsewhere if you want quality care for loved one. Friend went there after breaking leg in 2 places and had a rod put in from knee to ankle . They made her do physical therapy without bothering to fill prescription for pain medication. Place is dreary/ill-maintained-- wall paper chunks missing from walls. Patients treated like juvenile delinquents under lock-down. Rehab patients mixed in with nursing home patients. Doesn't seem to be enough CNAs--CNA pushing 2 patients in wheelchairs at the same time. Bad, bad scene.
THERE IS NEVER ANYONE AROUND DURING MEALTIME IF SOMEONE NEEDS HELP, CALL LIGHTS WILL BE ON FOR 30-45 MINUTES WAITING FOR HELP, SO IF YOU FALL OUT OF BED OR SPILLANYTHING ON YOUR BED DURING THIS TIME JUST FORGET IT B ECAUSE NO ONE WILL ANSWER THE CALL.
Called the Director today just to say how pleased we are with Dad's care. I live a long drive from the facility and I have so much peace knowing he's there now. The nurse on his hall takes her time with me on the phone and is really very helpful with my questions. The office staff is so polite and professional. When I do visit the facility, the staff is just as nice in person and Dad is doing good there.
Best place in the county for rehab. Would recommend, we have had several relatives in there. Building is older, but staff is good to residents.
Overall, I'm happy with grandma's care. The building is older and could use more renovations, but the staff are great to work with. I'm there almost daily.
The good folks at Rosewood have provided care for my mother since September, 2012. Everyone on the nursing staff have been very warm and caring. They've provided excellent care. They've been very good to call when they had a concern about my mother and have always taken time to answer my questions. Follow up phone calls have been common. The front office staff have been just as terrific.
i have been a resident of Kindred nursing and rehab - Danville since the end May. I came here for therapy to get better to go home. All the staff were good to me and helped me get better so i could go home. Thank you for all you did for me.
Joe Lee Rogers
the staff are excellent..
CNAs get 5 stars. Friendly and worked hard to help.
LPN and RNs get no stars: friendly but did not provide the level of care of a professional nurse. Admitted because he was turned away from the ER (TJ) and placed here because of availability. ARNP Pat Spears diagnosed this resident with pneumonia and began treatment the day after arrival. However, because she left on vacation, and the nursing staff refused to send him to the hospital his condition worsened. Had the family not advocated for this resident and returned to the hospital (by ambulance) he would have died from pneumonia and congestive heart failure. He stayed in the ICU for more than a week, and in the hospital about 3 weeks. He is still recovering, fortunately, in a good nursing home.
NO stars for the facility. AC didn't work, and fans were blowing hot air on patients who complained of being hot. Old beds, old floor coverings, "homey atmosphere" is that of someone who has an old home with no one to help when they get sick!