1 Star User Review
I recently spent some time in the "Bounce Back" area to gain a bit more strength before going home after being in the hospital for a while. Outside of the fact that there seemed to be a rather large turnover in the staff of the facility most of the staff that I met were polite and tried to work with you. My biggest complaint is the laundry service that they provided seemed to be either unwilling or unable to read the tags on the clothes and get them back to the correct people. I went in with a t-shirt, socks, underwear, and a pair of blue jeans. I originally purchased these jeans while I was on the road driving an over the road truck. I gave them to the laundry to be washed and returned to me and waited for most of 2 or 3 weeks until 2 days before I was going to leave the facility I asked for them to find and return my jeans. They never did and after nearly a month of calling and asking about them I finally told them that on the next work day I would be filing a small claims court case and that the filing costs were $85 dollars and that I would be asking for that in addition to the cost of the jeans. That afternoon they called and said they had "my" jeans and I could pick them up. When I picked them up they turned out to be Walmart specials so thin that they will never last, but at least they tried eventually anyway. Just be warned not to count on getting your clothes back if you send them to their laundry.