1 Star User Review
My loved one had to be placed in this facility on an emergency basis, I wasnt able to tour the facility before placing her there, if I had toured the facility I assure you, she would have NEVER gone there!!! The environment is cold and dank, not inviting, some of the staff are rude/blunt/short with my family and her. The conditions of the building, it has rotting wood, screws in the windows so that they only open up about 6" so I am not sure what my mother would do in case of a fire. The restroom smelled so bad even after I cleaned it myself that the Asst. Director came to look at it. The shower room was dirty, standing water on the floors. The food NEVER, and I mean NEVER had fresh ANYTHING!!! No fresh fruit, no fresh veggies, and no fresh meat!!! The fruit came out of a can, the veggies usually came out of a can or were frozen, and the meat was processed. I dont know how they expect people to get or stay healthy eating this way! I actually cried one evening while I sat with my mother and watched her eat. Obviously I could have taken her out of there, but the medicaid options for the care she needed were VERY limited! Even the water was nasty tasting, I had to bring my mom bottled water!