FOR THE LOVE OF GOD DO NOT SEND YOUR LOVED ONES HERE. My grandfather was admitted here following surgery for REHAB so he could complete physical therapy & get his strength back up before returning home. He was at this facility for ONE full week before he died and I do believe that the staff here directly contributed to his death. I am sick over it. Community North referred our family to Pleasant View, claiming they were a 5 star facility…BULL. Between nursing school clinicals & my papa being in and out of nursing homes for years, I have been in a TON of extended care & rehab facilities…and I have never seen/witnessed anything like this place. The smell here is PUNGENT. They're letting these folks sit in their own urine for extended periods of time and obviously not cleaning them appropriately when they finally do. The staff here are RUDE and incredibly incompetent, it consistently took 15-20 minutes for them to answer call lights… and when I say incompetent, I mean I literally don't know how any of these people were able to obtained licenses. After the first day, I kept track of every little "slip up" (all directly related to my sweet Papa's care) and I literally have 5 pages worth of documentation. He was only there for ONE WEEK. Let that sink in. My papa was a Navy vet, husband of almost 57 years, father, brother, uncle, grandfather and great grandfather. He was SO loved. I'm working on getting answers and hopefully some kind of justice for my papa…but if nothing else, I just want to help other families avoid this place at all costs. Send your loved one to a Kindred or American Senior Communities or something…anywhere but here. PLEASE.