User Submitted Reviews

Greenwood Health and Living Community Greenwood, Indiana 46142

Both of my parents passed away in this nursing home (Greenwood Health & Living, Greenwood, IN); my mom in 2007, my dad in 2014. We were very pleased w/ my mom's care when she lived there, thus the reason we admitted my Dad there. We were sorely disappointed in his care. My sibling & I each visited my Dad every day of the 3 weeks he was there. We were constantly having to look for a nurse to resolve a problem, and some of the nurses acted very bothered by our presence or request. The young Dir. of Nursing was kind and went out of her way to try and help us. We felt like we were having to "put out fires" every day. It broke our hearts to leave Dad there. We are getting ready to pay $2,940.00 for 11 days of room and board. We cannot give this nursing home a high or average rating.

Greenwood Village South Greenwood, Indiana 46143

On Sunday 09/28/2014 in the Greenwood Village South Arms (the apartments) had an unfortunate event occur around 1:30pm. The fire alarms went off for over 10 minutes. The only thing that was said over the intercom was that the fire alarm was going off in the north west hallway. I was visiting my grandmother who is 91-years-old with my daughters. She was confused as were the other residents in her hallway. The smell of burning and smoke filled the halls and there was no advice for the residents whatsoever! When everything calmed down I went up front to speak with the receptionist. She was an elderly woman and just stared at me when I requested to have the information of management to complain about the way that was handled. She told me that it was handled the way it was supposed to be and said nothing else. No apology, no expression, just staring at me like I was an idiot for coming to talk to her!

Also, the security there is very rude. The wait staff in the dining room are excellent though.

Homeview Center of Franklin Franklin, Indiana 46131

Great facility and great services! I am very thankful for all of the wonderful staff here! They have done such a great job helping my grandma out. She has gotten so much better since she has become a resident here. The staff here has done so much for her and is very helpful!

Greenwood Healthcare Center Greenwood, Indiana 46142

Overall, Kindred is a GREAT company, this building particularly provides good care but at times nursing/management is not consistent. It appears there's a lack of communication.

Greenwood Health and Living Community Greenwood, Indiana 46142

The staff is great. It's always been clean, I'm always unexpected so I know it always is. My grandmother is happy there and the staff is the most loving towards her. I feel safe with her in their care.

Greenwood Healthcare Center Greenwood, Indiana 46142

Generally very caring staff and good care. They are not perfect and some things don't always get done: notification to family about medication changes, easy access to the unit and staff (phones on the unit often not answered), however in the scope of overall care, I can recommend them based upon over 5 years experience with a loved on in their facility.

Homeview Center of Franklin Franklin, Indiana 46131

nurses were great, very friendly, my wife loved them.

Cleaning people left a lot to be worked on in the friendly dept and having respec t for patients belongings, they kept taking my wifes flowers for no reason.

Food not great could be better.

The worst thing was the management, they'll lie to you when you check in to get you in, and shake your hand which back in the day was something meaningful, Then when you think your out and all paid up as per the hand shake, they hit you with bills you werent expecting, and excuses you can't understand, and threaten you with collections. They will not call and appologize for charging more then the agreement.

Greenwood Village South Greenwood, Indiana 46143

My mom was in Dogwood for rehab and it was GREAT. That is what the 5 star rating is for.

(However on our walks for therapy to the other end of the building the alarms at the nurses stations were going off almost constantly. It would drive me NUTS to have to listen to that all day. After a half hour on that end working a puzzle I told my mom she wasn't "allowed" to ever be there because I wouldn't be able to visit and I worried it would drive her batty. If the alarms are going off for things that don't need attention then get rid of them. If the alarms need attention then attend to them and let the rest of the residents have some peace. That would get a one star rating!

Greenwood Village South Greenwood, Indiana 46143

I presently have a father in the Dogwood (long term care) section and a step mother in the Redbud (re-hab) section. I have absolute confidence and praise for the entire Pavilion staff. The care is exceptional medically and the care and supervision is outstanding. It is an emotional journey for the family to be on and the entire staff genuinely cares for not only the patients entrusted to them,but also for the entire family.

Greenwood Village South Greenwood, Indiana 46143

my mother was in the pavilion in the redbud section. She was having end of life care. I can't say enough nice things about the staff there. They took such good care of her and was so sweet to her. So happy with their service.

Homeview Center of Franklin Franklin, Indiana 46131

My father was a patient at this facility and he was neglected, ignored, by upper management,and staff and eventually died there. I would not recommend this place at all. It does not have easily handicapped accessible restrooms in the patient's rooms,some of the rooms are to small for 2 patient, and does not respect family members. It's all about making a buck so even though they have some great staff members, they do not hire enough to adequately care for the number of residents about 3 staff to every 30 patient's. After pushing the nurse button for assistance to go to the restroom, waiting one hour is not acceptable at all which led to him falling numerous times. The food need alot of work no options and the same thing day after day and it is cold and not hot, food that most don't even know what it is, run out of food at every meal and they getting a grilled chesse,No VEG's or rawl,for the patient that can't eat this. In my opinion, that is sheer neglectful and abusive. And upper management should not forbid any visitors from contacting a patient or at least the patient should be informed of the visitor’s presence and be allowed to decide for himself considering they are of sound mind. They do NOT call or try to keep the faimly inforned about anything.

Homeview Center of Franklin Franklin, Indiana 46131

My father was a patient at this facility several times and he was neglected, ignored by upper management and eventually died there. I would not recommend this place at all. It is dirty, does not have easily handicapped accessible restrooms in the patient's rooms, and does not respect family members. It's all about making a buck so even though they have some great staff members, they do not hire enough to adequately care for the number of residents. After pushing the nurse button for assistance to go to the restroom, waiting one hour is not acceptable at all which led to him falling numerous times. In my opinion, that is sheer neglectful and abusive. And upper management should not forbid visitors from contacting a patient or at least the patient should be informed of the visitor’s presence and be allowed to decide for himself considering they are of sound mind.