Review of North Capitol Nursing & Rehabilitation Center

3 Star User Review

this place doesn't deserve a star at all i agree.. here is my story. I had been my mother's care provider for several years during her stages of dementia and when her mobility issues had become to great we contacted mobile docs to come to our house to provide medical treatment for my mom… after about two months with them i was bombarded with them forcing me to relinquish my mother to a nursing facility or they would have legal authorities have me investigated for neglect and they recommended this rehab center with promises that with some treatment she could come home in a few months. Obviously not wanting to go to jail and wanting my mother to be treated for is illness I complied. I too was promised by a whole staff that my mother would have the best treatment and that I would be updated on her care 24 hours a day with a promise via phone called care plan meetings due to the fact I worked 6 days a week at crown hill cemetery and it would be very hard for me to have a day off without pay in order to meet with them at their open hours etc. over the course of the first year I never received a single care plan call in fact the only time they would call is if they needed permission to move her to different rooms or for a change in medications I was never in the entire time she was there updated on her treatment or condition. feb. of this year is when things took a turn for the worse suddenly out of no where my mother had to have a feeding tube put in due to her vomiting her food into her lungs and was told she had lost weight that having this feeding tube in would improve her quality of life. I asked what caused this sudden issue they blamed it on her years of smoking. I asked what the side effects could causes they said she could get sepsis which can come from having the incision for the feeding tube. Obviously wanting the best for my mother I again complied. from that month on every month my mother ended up in the hospital with breathing issues the formula from the feed tube was getting into her lungs she even ended up with phenomua from it. and every time she ended up in the hospital they would call my sister instead of me because they kept calling my dead cell phone number though my home number was also listed as a contact, in fact the time before the last trip to the hospital they didn't even contact me to tell me she was in the hospital methodist hospital contacted me needing permission on treatment!. for months i had requested to the nurses to please contact the caseworker in regards to my mother's funds so i could arrange her burial and funeral plans ahead of time due to my suspicions that my mother was being neglected and knowing with working in the field i do that i would need to do this.. it took having a councilor from crown hill to call this women before she finally would return my calls so that i could have my mom's exsisting funds transfered by check to take care of her arrangements as due to the fact immediately after my mother had been admitted to this facility they took over her social security check without giving me any warning and was handling her funds. three days before she passed on august 13th of 2013 i got an odd call from one of the nurses to simply tell me how my mother was doing and that she was fine and had been asking for me. the next morning the case worker called to tell me that she had things started on having moms funds sent to crown hill and that they were recommending that my mother be placed in hospice and that her condition had taken a turn for the worse… The next morning I was called and told my mother was being sent back to methodist yet again this time fully coded meaning she was dying but was still coherent. I immediately rushed to methodist hospital and was horrified to see my mother. she had lost weight alright she was reduced to a husk, literally skin and bones her eyes wide and bugged from their sockets and her jaw perminantly hinged open I can only describe her as ghoulish and she struggled for every single breath, the pain and anguish written on her face broke my heart and i struggled not to cry in front of her so i wouldn't alarm her. You must understand that when healthy this women had been chubby and when she left my home a year and a half before she might not have been extremely over weight but she still was at a healthy weight limit.. this.. this was inexcusable. I struggled with not having her ressessitated but in her fragile state i fear it would have done more damage than good… and yes the dementia had done quite alot of damage but she wasn't dying from dementia she was dying from sepsis and it had spread to her kidneys, she had a urinary tract infection which she had been treated for several times only to return with it over and over to the hospital it seemed she would get better at the hospital only to get worse once returning to the rehab center and be back in the hospital again. and she was dehydrated.. so this is what my mother's money had been paying for for 24 hour care. she died at 10pm on august 13th from sepsis a bactrial infection and most likely due to the feeding tube surgery she had gotten the previous feb. and yes i too also smelled the over powering smell of urine every time i went to this place.. I am currently in hopes of contacting a lawyer to state my case to over this in hopes that no one else's parent or loved one ends up like my mother did, she was a good woman and didn't deserve to suffer and die the way she did I will be praying for those of you who have family in that place or end up like me forced to place them their and to any one considering putting there loved one in this place for the love of god and the sake of your family please look elsewhere



Replies to This Review

I am so sorry for your loss, you are in my prayers, I hope you are able to sue them for this type of treatment.