3 Star User Review
As a former employee of heritage house, I was employeed as a cna, I would give it 3 out of 5 stars. The building is in desperate need of a remodel or updating. The care is about 50/50 there are some cnas who truly love their job and appreciate our residents. Then there are some cnas who don't but I imagine that would be the same at any nursing home. As far as the nursing goes most of them are great! There is one day shift and one second shift nurse who is quite rude and could afford to retire.