Review of Signature Healthcare of Fort Wayne

1 Star User Review

Fort Wayne Signature Health Care. Visitor experience and observation.

Residents' wheelchairs are disgustingly filthy. Furniture is lacking in rooms, no place to sit down and visit in rooms. Bedside tables dirty, disorganized, and not functionally handy for residents. Bathrooms lack adequate facilities for resident comfort and independent use such as lack of raise seat toilets. In rooms, if there is a chair, it is piled high with linens or equipment. Residents left to sit with call lights on for long periods of time or the light is turned off and the resident continues to have needs unmet. Seems to have an imbalance of young workers to older workers. Rude and curt young workers who will not take time to listen and understand residents. Finding a clean, unstained chair in dining room is a challenge and residents leave the dining area with food on mouths, clothes, in laps, etc. Aloof and indirect administrator. Management level persons seem to avoid helping in dining or really making effort to know their residents. Lots of spirituality in literature with obvious lack of understanding how to actually practice those concepts by administration toward staff and residents. Complicated program for behavior/care that really seems not to be practically applied. Residents sitting for lengthy times near nurses stations with nothing to do. Professionals laughing and socializing in their offices while residents wander around facility looking for something to do or someone to talk with. Seemed like an old fashioned style of nursing home care.



Replies to This Review

I have had to report the administration to their company CEO. I have had to contact Indiana Medicaid Indiana Dept of aging, They are sneaky and lie so much they can not keep lies straight. I have documented all of their activity and sent copies to all those departments and the BBB. Administration in this building do not like confrontation on their actions, and illegally discharged my father, The staff were wonderful, however very understaffed and overworked. administration still verbally abusive to staff

Ditto--nothing's changed for the better. RUN, RUN, RUN as fast as you can from this place. DO NOT LEAVE YOU FAMILY THERE. MANAGEMENT/admin. is sooo bad…they sit and gossip instead of work and care for you loved ones.