The facility is beautiful in the front, but a zoo in the back. My mom's nurse was the rudest person I ever could have met. I talked with the director and told her that I did not want that nurse near my mother again. The toilets were stopped up and the staff led my mother to another bathroom down the hall. And then on another instance, my sister let someone know that the toilets are still not flushing and the staff gave my sister a plunger. I would not recommend this facility to Lassie! I don't usually write in reviews, but we're talking about my mother, whom we are burying today. I had to call an ambulance because my mom was in so much pain and I literally had to wait almost an hour before a nurse answered the call light. Get it together, people lives are in your hands!