1 Star User Review
My dad has been at the Alden in and my issue with this facility is that the CNA<s are not trained at all. My dad has a urostomy bag and during the day he wears a leg drainage bag and at night he has to use a night drainage bag. Both bags need to be rinsed out with hot water an hung on the bathroom rail to air dry. I have come in to visit and bags are not flushed out. They have put them in garbage bags still with urine in them. I have spoke to the Director of Nursing about this and nurses. The Director of Nursing answer to me was that the CNA'S will need to be retrained. As of today, the same thing is still happening. My dad has a UTI infection now. They are always short staffed. If you need little care then patients will do ok. But someone like my dad who needs more care will not do well at Aldens. I give them a poor score on care.