1 Star User Review
A complete failure of the nursing process to evaluate changes in residents and follow-through with an action plan. On the surface the facility is bright, shiny and clean. The staff are adept at lip service but careful studied observation reveals neglect to the point that my mother would have died. I witnessed the neglect and abyssmal care, and took control to have her transported to the Emergency Room. She suffered a rapid and steady decline a matter of a few days from over-medication, dehydration, mental status changes; from completely alert, oriented and sharp as a tack to non-stop hallucinations. After 3 1/2 days in the hospital she regained her lucid mentation but suffered debilitating physical weakness and emotional trauma.
Discussions with the DON yielded a lack of action and a defensive stance of the staff. The staff disappear for hours at a time. Nurses are inexperienced and admitedly have "alot to learn". They are unable to perform sterile procedures such as changing a Foley catheter and the other staff are unwilling to assist.
I cannot say enough to dissuade you from sending your loved ones to this facility. And beware, if you are going to Greenfields, Rosewood is the skilled nursing back-up facility.