Review of Ottawa Pavilion

2 Star User Review

My rating is a 2 star only because they give my mother room and board. They don't do much more. There is no vegetarian menu. My mom is diabetic and they have not been monitoring her glucose levels but they are good at calling us after the fact that her glucose is over 600 etc. I've seem them take heart rate and blood pressure but never blood sugar levels. She had back surgery more than 2 months ago and all they do is put her on resistance bike to build up legs because she has a history of falling. But never any core work (just a back brace). Braces only work up to a point but then you have to strengthen the area or the brace will work against you because it will make the area weaker. That's true whether it is an ankle, knee or back brace etc. She has a broblem of leaning forward when she sits because her erector spinae and erectous abdominis is weak. There are floor exercises that they can do that doesn't require her lower region to bend.

Furthermore, I massaged two different knots out of her back and legs. The body builds up lactic acid after workout and there's 2 basic ways to release it: stretching and massage. She's not getting any of that. Her hands are always cold because her circulation is bad. The [natural] way to increase that is through movement and diet which is why I fed her watermelon, massaged her and did floor exercises when I was there which is when she improved the most. I'm a personal trainer. I live out of town. Her glucose levels went off the charts and her health regressed when I left. The staff there tend to be more reactive rather than preventive. That needs to stop. I'm not confident that they are doing all they can.