1 Star User Review
DO NOT!! send your loved one to this facility. The only good thing about them is their PT, other then that the care is awful. I was on my light and asked for help with being wet or dirty, they would come in and say they would be back in a few minutes but not show up for more than an hour. If I put my light back on, they would get very annoyed with me. No, I was by no means a light rider. I am a middle aged paraplegic who went in with perfectly clear skin and came out with 5 wounds on my body, 2 of which could be life threatening. I was even told by an aide that "She didn't have time for this" when I was so saturated with urine that there were puddles on the floor. When I reported these things to supervision and the director, nothing was done, and the care became worse! This means instead of being confidential, they repeated what I said and my name to the staff. Major confidentiality breach! I was given the wrong meds on more than one occasion, and when I did come home I was sent home with someone else's meds, and I was so sick, I ended up in the ICU 4 nights later. There is so much more that happened but I feel I have covered the worst topics. I don't think they deserve any stars at all, but the PT was amazing, so he gets one star from me.