User Submitted Reviews

Symphony at 87th Street Chicago, Illinois 60652

Hi my mother was just transferred from Cook County hospital to receive therapy for her condition at your facility. I am asking that the entire team assemble themselves as a godly family and a team that represent a good loving place that your love ones can recover.

Good blessings

Warren Park Health & Living Center Chicago, Illinois 60645

The place is filthy. mice & insects common. Staff with no medical background but dispense medications & treat injured residents causing more harm (I was one of them). CNA's steal everything they can!

Symphony of South Shore Chicago, Illinois 60649

Nasty.. Ghetto!!

Bria of River Oaks Chicago, Illinois 60633

This is a terrible place for your relatives. The staff is very unprofessional

Peterson Park Health Care Center Chicago, Illinois 60646

I have been a resident at Peterson Park for a couple of months. This is a wonderful skilled facility with friendly, supportive staff. This is a very clean center with activities for everyone. There is an American side and a Korean side and the multicultural nature of adding residents from both sides is a wonderful opportunity for each to learn about each other. I highly recommend Peterson Park when considering a home for yourself or a loved one.

Norridge Gardens Chicago, Illinois 60634

Would not recommend the Norridge Nursing long term area, at all!! Don't put your loved one here!! Should get zero rating, but site won't let me.

Symphony of Morgan Park Chicago, Illinois 60628

This facility failed to provide expected rehabilitation services for the patient. They were not clear in communicating about the patient's care or how they were to be billed for services. The consulting doctor saw the patient twice and did not give relevant information regarding care. The facility often smelled of urine, feces, or other odors. It appeared the focus was to have the patient stay at the facility for nursing home care rather than the rehabilitation services requested.

Avantara Evergreen Park Evergreen Park, Illinois 60805

Very unprofessional staff .

Center Home Hispanic Elderly Chicago, Illinois 60622

I could not give this organization a full star. They are understaff, they do not provide direct patient care staff any incentive so staff stay with the organization longer than 6 months. Staff is not appreciated and are only there for the experience, they are over worked and underpay. Residents are primary spanish speaking and more than half of the direct patient staff does not speak spanish. The building is an old building drafty windows. Due to lack of staff entire 2nd and rd floors smell of urine 24 (7). They are so understaff the visitors tell the staff when residents diapers are leaking and a diaper and clothing change should take place. Residents more often than not are wearing their personal clothing. Resident personal clothing is always disappearing. I personally visit my family member 3-4 days a week for 3-4 hours and find myself assisting other residents whom I have come to see as family members. All floors need to be as nice as the 1st floor with large space to socialize if residents desire. All floors should have a small chapel should residents or visitors feel they would like meditation time. I would need to see a lot of improve to give them more than 1/2 star.

Symphony of Morgan Park Chicago, Illinois 60628

MY MOTHER IS AT THIS FACILITY. IS IT THE WORST FACILITY. THE PLACE IS NOT CLEAN. THE SERVE HOT DOGS FOR SUNDAY DINNER AND THE NURSES TELL YOU WHAT THEY WILL AND WILL NOT DO. MY MOTHER NOW HAS BED SOARS FROM NOT BEING CHANGED OFTEN ENOUGH. SHE NEED ASSISTANCE WITH EATING WHICH WE HAVE INFORMED THEM OF. THAT DOES NOT HAPPEN. WHEN WE GET THERE AT DINNER TIME HER TRAY IS IN FRONT OF HER AND NO ONE IS IN THE ROOM WITH HER. SHE IS EATING NAPKINS AND BUTTER PACKAGES.

Parkshore Estates Nursing & Rehab Chicago, Illinois 60637

i so agree with the last review. they tried to bath my father with sheets as well because they didn't have any clean towels. 90% of the staff is trifling, lazy and nasty. One RN Colby attempted to touch my father open wound with the same gloved hand he had just inspected his bottom with, he would have done it but i insisted he get fresh gloved. please shut this place down

Carlton at the Lake, The Chicago, Illinois 60613

I wouldnt send my dog to this place…..my mother was there in 2013 and it was a disaster from the time the elevator door openef…hit in the face with urine….medication mix up…diet mix up…clothes were urined all the way through on several ocassions….developed bed sore…..short staffed…per aide they worked double shifts alot…..dont let the beauty fool you when you walk in…..

Ms Betz and her flunkys are a joke…trust me dont put your loved one there if u care about them….

Belhaven Nursing & Rehab Center Chicago, Illinois 60643

I will definitely be contacting the state, I will let them know they have a CODE to let all the employees know they are coming. This place is HORRIBLE, why they have not been closed down yet is beyond me. They DO NOT use lifts, they half clean their residents, half feed them, the nurses are very lazy, they dont answer call lights… I will KEEP buggin the state until they do their job and this place either has a total turn over rate or is shut down… the residents have bed sores SO BAD it is heart-breaking and they half cleaning these people up makes it worse smh. When they bring in new people to be orientated, the more seasoned CNAs run, leaving the trainees in the dining area. They don't use isolation precautions, they constantly enter the rooms with no PPE, they hide linen in drawers and use it on the next resident, some residents don't even eat. Please do NOT let the outside of this place fool you, once your loved one crosses those doors, you better pray and continue to do so. They have absolutely no sense of team work, if you need some help, OH WELL, the attitudes of the nurses are very unprofessional. I think the state needs to start sending in undercover CNAs and Nurses just to report back. This way they can see first hand. First day I did orientation, they lost my paperwork and argued with me up and down that I never gave it to them. I went to the office a day later and he pulls it out, talking about "oh here it is, see" WHAT?!?!? Never apologized for basically calling me a lie smh. They walk around talking to one another as if they were out on the street, no professionalism at all.

Aperion Care International Chicago, Illinois 60609

THIS FACILITY, IS THE WORST FACILITY I HAVE EVER SEEN, I WENT THROUGH THIS A COUPLE OF TIMES WITH MY AGING GRANDPARENTS. WE HAD MY DAY IN THIS FACILITY, HE FELL 4 TIMES, HE WAS SUPPOSE TO BE THERE FOR SHORT TERM CARE, ON THE FIRST FLOOR, HE STARTING DOING BETTER, THEN THEY SHIPPED HIM TO THE 2ND FLOOR, WHICH IS LONG TERM CARE, WHERE THEY TREAT THE PATIENTS LIKE CATTLE. THEY ARE SHORT STAFFED AND THE STAFF THAT THEY HAVE, SOME SEEM NOT TO CARE. IT WAS A COUPLE OF GOOD PEOPLE WHO WE INCOUNTERED(STAFF) THAT REALLY DID DO A GOOD JOB. I WOULD NOT RECOMMEND THIS FACILITY.

Bria of Forest Edge Chicago, Illinois 60620

If I could give this facility less than one star I would. When I first walked in there was a receptionist sitting behind the desk. Her shirt was dirty and rumpled, and she was sitting behind a severely neglected desk that has been in long need of replacement. The walls and floors were scuffed and dirty and the walls were broken in area's. A heat register was against the front of the facility and it's covered was removed and it was again dirty which is the theme of this place. Residents are free to move around the facility unsupervised. It was my first time there and I was able to move around the entire place without a single question as to where I belonged. I spent majority of my time between the first and 4th floors. From the time I walked past the front desk it smelled horrible. I entered the elevator and the doors didn't shut completely and so you could see through the doors as it was moving up the floors. While I thought before it smelled horrible it actually got worse once the doors opened to the 4th floor. Everything was dirty (floors, walls, railings, curtains) Everything! The staff was yelling across the facility at one another and there were several breakfast trays just sitting out uncovered waiting for people to come and eat. This is definitely a LAST RESORT facility and to be honest I'm shocked that they even meet the health and safety standards to remain licensed. The condition here are absolutely deplorable.

Belhaven Nursing & Rehab Center Chicago, Illinois 60643

to many violations uncaring employers and employor very dissatisfied. resident are unhappy it shows in there faces the food looks bad. its not good teamwork with the staff are employees.

Symphony of South Shore Chicago, Illinois 60649

Absolutely horrible experience. My grandmother went in with a big smile and ready to get her legs back under her so she could go home. It was stated that she would be there 10 days to 2 weeks. When I first went into the facility it was a very bad first impression. Now she is in ICU and unfortunately I cant go into detail on here due to legal ramifications. I would HIGHLY Recommend that you KEEP YOUR LOVED ONES AWAY FROM THIS PLACE!! I have heard other horror reports even from my grandmothers own God Daughter who had her mother in the same facility 12 years ago. she said…"Nothing has changed much in 12 years' My grandmother said it best when i mentioned the Renaissance while in her ICU room after she cringed and said "i'm not going back there", she said…."DIGNITY"

City View Multicare Center Cicero, Illinois 60804

I would have rated 1 star when I first visited a couple years ago due to the rudeness & unprofessionalism I witnessed & experienced. I rated a 2 because I've seen many positive changes since before the 2013 holiday season. It seems to be getting to be a more controlled environment. Residents seem to be a bit more contained. I still witness residents' outbursts at times and employees whom do not seem to know how to speak/deal with them and frankly do not care for how I've seen some nursing staff speak to residents. On a brighter note I've observed Social Services intervene and calm them down a bit. If future changes are as positive as those of these past months and resident conditions/treatment continue to improve I may rate a 3 next time.

City View Multicare Center Cicero, Illinois 60804

This facility needs to be shut down. I can not believe this passes any type of inspections. This is less than humane conditions, the facility is not kept up. urine permeates the hallways and elevator. The food served is less than appetizing. While visiting I noticed no attempt to help patients eat their food was given. The only effort I witnessed was a nurse opened four packets of sugar and poured it over the food and walked away. The beds are practically cots. It seems as though dementia patients and among patients with psychotic problems. If I could give less than a one star I would. Whoever reads this review should take the time to visit this facility firsthand, I am sure he or she would not place a relative here.

City View Multicare Center Cicero, Illinois 60804

Do not send anyone you love to this awful establishment. A family friend of mine greeted me unconscious on the floor lying in their own vomit. While the previous day, the individual was near fully recovered. Do not EVER send a patient here.

Parkshore Estates Nursing & Rehab Chicago, Illinois 60637

This place needs to be shut down its horrible in here we sent my dad here after his stoke cause he couldn't do anything for his self so we wanted him to get therapy before he went home this place is tragic please If u have any relatives here please come visit or come get them outta here my dad going home Monday my step mom does the CNA job these lazy people in here need to be fired they tried to wash him up with a sheets yesterday how trifling is that please close this facility

Chalet Living & Rehab Chicago, Illinois 60626

Oh my god, this place is a DUMP! We got there and nobody greeted us or told us anything until we asked. It is dark and dingy and totally depressing. It takes forever to get a meal. When our meal didn't come the nurse actually had to beg the woman in the kitchen to send some broth. This is a terrible, terrible place not fit for a dog. Do not put your loved one here. I could go on and on.

Woodbridge Nursing Pavilion Chicago, Illinois 60647

Located between Logan Square and Humboldt Park it has the opportunity to really strive in a changing community, however they fall short by keeping bad methods and practices within the building. Management needs step in spend some bucks and improve the place otherwise its always going to have the same reputation as it does now.

Symphony of Morgan Park Chicago, Illinois 60628

I think this facility has come a long way over the years. The staff is very help and attentive to the residents and families. The building is well maintained and clean. The management is always willing to help if there is a problem. This is a great inner-city nursing facility.

Chalet Living & Rehab Chicago, Illinois 60626

This is the worst place ever for a loved one to live. The staff doesn't care about the population they serve. The population is mixed to the point where the elderly can be abused and taken advantage of by higher functioning residents. Residents lose weight rapidly, mental state declines rapidly and they neglect residents. The facility's constant odor is because the residents are not being cleaned regularly. Administrators attitudes are condescending. They are also connected to other low rated facilities. They prescribe medication to residents to make their conditions worse.