User Submitted Reviews

» Latest Reviews for the 1 Nursing Homes in Bensenville, Illinois

The average user rating for nursing homes in Bensenville, Illinois is 2.5 out of 5 stars based on 4 ratings.

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  • Bridgeway Senior Living Bensenville, Illinois 60106

    After reviewing the options for nursing homes in our area, we decided to visit Bridgeway Christian Village and decided that it was a comfortable, yet affordable, option for my mom. However, that was about as good as it got.

    The staff at this nursing home is either severely understaffed or lazy. When we first arrived at the facility, it took the staff two full hours before they acknowledged her arrival. We then requested a Hoyer lift for her to be transported to bed. It took them over 45 minutes to locate the only functioning lift in the entire facility, a machine that should be readily available in a nursing home. The only time you'll see a nurse is if medication is needed (most are LPN). The PCA has to cover the entire floor, so my mom needed to sit in her urine or feces for at least an hour because no one answered the call light. She developed bed sores because only family or our caregiver would help her roll over in bed.

    Soon after she arrived at the facility, the head physical therapist wanted to see if she could walk. We repeatedly told him that she couldn't walk, but he claimed that he was a "doctor" and knew what he was doing. Without even testing her muscle strength, three physical therapists tried standing her up. In trying to move her to the commode by standing, they gave her several bruises and a cut on her leg. We have photo and video evidence of this abuse.

    My mom was in this home for a few months, and it was the worst decision I've ever made. She died of septic shock, most likely due to the bed sore. If family wasn't there on a daily basis, she wouldn't have even lived that long.

  • Bridgeway Senior Living Bensenville, Illinois 60106

    This place is horrible! They are understaffed all the time, the management there (especially the DON) is extremely disrespectful to their staff. The CNAs and Nurses are over worked and they can't keep many people i there consistently. The turn over rate is high because of the poor management. So in return of the lack of staff, the residents are not taken care of the way they should be. The only time they are is when the family is present. I would honestly look for another place to bring your loved ones if you care about them.

  • Bridgeway Senior Living Bensenville, Illinois 60106

    My husband was here for over three months for rehab after a serious fall with complications. I can only speak to the rehab unit, but have only the highest regard. My husband has been in two other facilities in the last two years, both of which managed to cause him harm. This facility has been nothing but excellent. Further, the physical/occupational therapy is under the supervision of Marianjoy, so that you get really excellent treatment. The food is better than at many other facilities, with on-site baked goods and a cloth napkin on your tray. No facility is perfect, but small issues were cleared up quickly. I would agree to be placed here myself.