1 Star User Review
Our first clue that the facility was not up to par was upon arrival. There is a door with an awning and ramp, but there is no sign indicating it is an entrance and there are no signs directing people to the administrative office. I never figured out if this was the main entrance, but you can access the facility from this door. Once you walk in the smell of feces and urine is staggering. The cats wandering inside the facility are friendly, but the large pack of cats roaming around outside seemed feral. The staff had piles of cat food laying out directly on the counters which doesn't seem very sanitary. The patients smoke outside and there is no receptacle for them to throw away their cigarette butts, so there were large numbers of cigarette butts on the ground outside my father-in-law's window. The response time on my father-in-law pushing the nurse page button was around twenty minutes. There was a dirty latex glove on the floor in the middle of his room. A lady around 75 or 80 came wandered in to "clean" for about twenty minutes, and the dirty glove was still in the middle of the room when she finished. In all fairness I wasn't sure if she was a patient or staff member. My wife and I both had to shower and change clothes afterward visiting to get rid of the smell. We made other arrangements for his care after the first day.