User Submitted Reviews

» Latest Reviews for the 1 Nursing Homes in Lilburn, Georgia

The average user rating for nursing homes in Lilburn, Georgia is 2.5 out of 5 stars based on 24 ratings.

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  • Pruitthealth - Lilburn Lilburn, Georgia 30047

    I was a patient here after an injury. Not only are the staff abusive, but they take joy in refusing to help you when you have a problem. The facility is under staffed during the day at night it is much worse imagine 20 patients to every 1 CNA. Go to Fox 5 news for a story on this place where a CNA beat a patient on Christmas Day of 2015. The cna's put 2-3 diapers at a time on patients so they don't have to change them as often. I personally caught my nurse stealing my pain medicine, and she didn't even get suspended they just said that there was not enough evidence, even though I gave them the pill she gave me, come to find out they threw it away and then denied that I ever gave it to them. If you hate your family members and want them to die from neglect put them here. If you love them find a way to take care of them at home. This is the worst, .let abusive, neglectful place. 90% of the people that work there are terrible human beings that should be put in jail for hate crimes against the elderly.

  • Pruitthealth - Lilburn Lilburn, Georgia 30047

    Heritage Healthcare of Lilburn has to be the most unsanitary nursing home facility I have ever been in. It is a terrible representation of UHS Pruitt. They do not give any of their employees any of the benefits that the other UHS Pruitt facilities receive. This leads to low moral among the workers and a corrupt working environment. CNA's and nurses constantly cut corners, and the health of the residents is a secondary concern. Health and safety regulations that are commonplace in other facilities do not exist here. Simple things such as baths, nutrition, and mouth care are often overlooked. There is little accountability to how residents are being treated by the staff an no one seems to care much about the work they are doing. Heritage Healthcare is well know in the nursing home community as being a "bad gig" or a stepping stone to working somewhere better in the field. How Heritage Healthcare is still in business is beyond me.

  • Pruitthealth - Lilburn Lilburn, Georgia 30047

    I HAVE A FRIEND WHO IS IN THIS FACILITY RIGHT NOW AND I SO WISH HIS STATE OUT OF FAMILY WOULD MOVE HIM. THIS PLACE IS NASTY!!! HIS SHEETS ARE ALWAYS NASTY AND FULL OF BLOOD STAINS AND ITS OBVIOUS THEY DON'T ENCOURAGE HYGIENE FOR THE PATIENTS B/C MY FRIEND'S FACE, EARS, NAILS AND TEETH ARE ALWAYS DIRTY. YUCK!!! HE'S THERE FOR REHAB AND KEEPS GETTING SICK WITH INFECTION IN HIS BROKEN ANKLE WHICH SPREADS TO HIS BLOOD STREAM. I KEEP TELLING HIS FAMILY ITS BECAUSE OF POOR HYGIENE SEEING THAT THE INFECTIONS CLEAR UP ASAP WHEN HE'S SENT TO THE HOSPITAL FOR THEM BUT I JUST DON'T THINK THEY CARE OR WANT TO HAVE TO DEAL WITH FINDING HIM A NEW REHAB. I WOULD STRONGLY ADVISE AGAINST PUTTING A LOVE ONE IN THIS FACILITY.

  • Pruitthealth - Lilburn Lilburn, Georgia 30047

    We had to put our 86 year old father in nursing home in January of this year and after looking at numerous ones in the area, we arranged for him to go to Heritage Lilburn.

    Regarding the staff: the staff Social Worker assigned to us was great, very pro-active if we needed anything and always willing to answer any questions and provide reassurance to my mom (she cared for dad at home for the previous 4 years). The aides are overworked with assignments that, while they kept my dad clean and bathed regularly, they often forgot to give him his teeth during the day that he would eat breakfast/lunch without them. But they did keep him clean, he was never left to sit in a solid diaper.The RNs, day shift weren't very friendly but the afternoon were great and mom appreciated the time they spent in updating her.

    some of the drawbacks:

    appearance both inside and out needs work-looks like an old school from the outside and a lot of the ceiling tiles inside are stained. The equipment is old/dated. My dad's bed was broke for several days (won't go up/down) that they had to move him to another room until it was fixed. Food isn't very appealing to look at, I never tasted it but based on looks alone, it left much to be desired. While they would wash/return his shirts, we had to had to buy new socks as those items weren't return even with his name written all over them.

    Anyone who has had to make the decision to put a beloved family member into a home knows that they are not going to get the level of care as they did at home, but Heritage staff did their best and always treated my father, mom and family with the upmost of respect and dignity. Most of the nursing staff had been there for several years and that speaks volumes that they don't have monthly turn over. Its a tough decision to make and Heritage isn't perfect but for the time that they cared for my dad, they did right by him and us. My father passed away March 1st.

  • Pruitthealth - Lilburn Lilburn, Georgia 30047

    Toured the facility recently to see about placing a parent there. I was interested primarily in the short-term care area and found it to be very clean. There was no "nursing home smell" what so ever in this area. The staff I met was very pleasant and the residents all seemed well cared for. I did not see anyone sitting in a hall-way calling for help as I have seen in other facilities. Older building, but is clean and in good condition.

  • Pruitthealth - Lilburn Lilburn, Georgia 30047

    My Mom has been at this facility since 2007:-) After having to transfer her from a terrible facility in LaGrange, I could not be happier with the staff and management at Heritage Healthcare. Whenever Mom has hospital visits, the nurses are shocked that she is being cared for in a nursing home--because she's in such great health. Thanks to all of the Administrators, staff, and especially the nurses & assistants--First Class Facility:-)

  • Pruitthealth - Lilburn Lilburn, Georgia 30047

    I visited here, unannounced several times before moving my mother here. Since moving Mom here, she has been happier than she's been in over a year. Everyone I've met is loving and caring to the patients. My mother tells me how wonderful the people are, the food is, and for now life in general for her. She's looking better & stronger since living here. I can't thank them enough. I am contacted for any slight change or suggestion, and I appreciate the constant updates & communications.