Review of Heartland of Zephyrhills

5 Star User Review

My mother in law had heart surgery and a few other surgeries and had to be rehabilitaed. Advised by her Dr. we placed her at HeartLand Of zephyrhills… Big mistake the quality of care was extremely poor and she lost 40 lbs in 2 months. Her grandaughter bought her tart candles from yankee candle to put in her room to make it smell better . One of the" FORIEGN" nurses or aids opened it and feed it to her thinking it was candy … If they were educated enough they would have been able to read that it was a candle and not candle. I wouldn't recommend putting my dog at this facility!! God bless anyone who chooses it and she will never return there again!!!!



Replies to This Review

My grandmother was just recently in this horrible place. She lost 30lbs in 3 weeks. They gave her blood pressure medication when her blood pressure wasnt even high….it was actually so low it wasn't reading on the machine. We also caught them trying to give her insulin and she is not a diabetic. She made no progress and actually got worse. Not once did they recommend that she be reevaluated. She wasnt able to get up out of bed yet they never put a catherter in her but they left her lay in her own urine for hours. She then developed bed sores and they would burn from not being changed! They were supposed to be coming in and turning her every 2 hours but they didn't and when we brought that to their attention they responed with "well when family is visiting, we don't come in the room and bother you." Last I checked that is their job and they are there to care for the patient not the famiy. That place is a joke!

We decided on our own that my grandmother needed to be re-evaluated and come to find out she had a UTI and blood infection as well as a collapsed lung!!!