1 Star User Review
I am very upset with this place. My mother has been there 7 days, she has yet to get a shower. I called and asked about this to the social worker, she assured me she would get her a shower, 24 hours later and still no shower. My mother asked Sunday if she could get a shower, she was told that she can have a shower on Wednesday or Saturday, she wasn't offered a shower either of those days, tomorrow will be 8 days….WEDNESDAY maybe she'll get a shower then? There is a dead cockroach in the corner that has been there since she got there, I suspect it will still be there after she leaves. Their "diabetic meals" come with a dessert and no it's not sugar free. I was told that they cut the sugar back by omitting whip cream if it comes on the dessert. The room my mom is in gets very cold at night because the other patient gets hot at night. There's a note on the thermostat that says "do not touch", I guess the other patient's comfort is more important than my mom's? She can't sleep because she's so cold, so I asked the social worker if she could change rooms, she said that was not a problem and that she would move her tonight if not first thing in the morning. It's 2:00 pm the next day, and she still hasn't been moved. I called to get her discharged as I am done playing with these people and now no one will answer at the nurse's station or at the social worker's desk. When she calls for someone to come help her they take their time strolling in…10 min in fact, I timed it myself. If anyone ever has an emergency they might die before someone comes in. When I went to visit on Sunday there was a man outside sleeping hunched over in his wheelchair, no one around keeping an eye on him. When I left later he was still there in the same position. I think there are a lot of people working there, but not a lot of people working. I expect my mother to be treated with the same respect and care they would expect for their mothers and if this is the way they treat their mothers then no mother should go there! Be wary of this place, do your research, and don't let the hospital suggest a place to you, I made that mistake and now my mother is suffering for it.