3 Star User Review
I rate this facility 3/5 because it is kept very clean everywhere, and the nurses always wore gloves when attending to me. Also calls are answered quickly by nurse assistants 80% of the time. However, it could take numerous requests and sometimes hours for a nurse to respond. There was very little attention to medical care (checking surgical site, changing dressing, bringing pain meds, attending to patient's hygiene) unless the patients took the initiative to ask for nursing services and was savvy enough to know what to request. Doesn't seem most nurses wanted to be there. Care and attitude varied greatly. It seemed "hit or miss" depending on how the care-giver felt that day.
Food was terrible! It's cooked without salt or seasoning even for those who are not on a restricted diet. No condiments are brought on the tray so the patient can add some flavor. Vegetables and fruits are canned. Food is bland, cold; mostly inedible. Such a waste! Nursing care and food reflect little compassion or respect for the patients!
PT and OT is good but not enough for someone there primarily for therapy. I was covered by insurance for 3 hrs/day but usually received 45 mins. in the AM only. Would like to have had sessions morning and afternoon. The therapists I had seemed to take their job seriously and really want to help the patient!