User Reviews » Heartland Health Care Center Prosperity Oaks

My Mother was at this facility and was neglected and verbally abused. I do not think they deserve any stars they should be shut down. Beware look elsewhere to put your loved one. I had to rate one star to write this review but they truly should… Full Review

Staffing is inadequate for patients' needs. My mother was neglected at Heartlands and ended up dying there. Her needs were not taken seriously by the staff.… Full Review

THE RECEPTIONIST IS THE MOST UNPROFESSIONAL PERSON, WE CALLED THERE 2 TIMES REQUESTING INFORMATION REGARDING FACILITY, SHE HUNG UP TWICE BEFORE WE COULD FIND OUT WHO THE CONTACT IS. YIKES, IF THIS IS THE WAY YOUR EXPERIENCE STARTS AT THIS FACILITY… Full Review

person answering phone very rude july 21, 2011 Full Review