Review of Palm Garden of Orlando

1 Star User Review

This is one of the worst facilities in my opinion! Residents are left to sit in their wet clothing for sometimes an hour…no communication between the staff and the families of the resident. They don't even take the time to fully know the resident's requests re: Living Wills, etc. I personally witnessed a female resident going through the nurses' cart trash…"collecting it". I pointed it out to a staff member who took the trash and quickly sanitized his own hands but left the resident with her hands dirty. That should have been my first clue. I will never utilize this facility again or recommend it to anyone. It is quite apparent they are more focused on the physical appearance of the facility in lieu of the residents' physical care! You should focus more on hiring staff to accommodate the residents and their care/comfort. Isn't that what you advertise? Integrity, Respect, Compassion, Pain Management … I SAW VERY LITTLE OF THAT TOWARDS MY FATHER !!!!! Our family regrets ever coming through your doors !!!!