Review of Solaris Senior Living North Naples

My mother was recently at the Aristocrat for rehab after an orthopedic procedure. She was utterly miserable. She has mild to moderate cognitive impairment. She was put in a double room by the door and the curtain was kept closed so she had no view of a window. Absolutely NO attempt was made to orient her on a daily basis. She felt lost and isolated and became confused as to why she was there. The nursing aides barely spoke English and many of them were rude and dismissive. They were clearly overworked. I never saw a registered nurse come into her room for any reason. The staff seemed more interested in socializing with each other at the desk than attending to patient or family member needs. The food was awful and the furnishings were shabby. It is clear that this facility spends the absolute minimum on patient care. Don't use this facility!! There are NON-profit alternative facilities. If we are in the same situation again - no beds in the preferred facility - we will try to hold out for the next available bed in a non-profit facility rather than risk a family member's health and mental well being in this facility.