User Submitted Reviews

Lakeland Nursing & Rehabilitation Lakeland, Florida 33805

This nursing home is not at all what it seems to be. The staff are over worked and there aren't enough of them to care for the patients. My father suffers for this I have to come there everyday to make sure he is getting attended too and I often find him in a mess. He recently fell and broke is hip here and if he had the care he needed then this could of been avoided.

Consulate Health Care of Lakeland Lakeland, Florida 33809

When my mom first was admitted to Consulate Health Care at Lake Parker she was put in a bed without side rails. Then she was put out in the hallway and transferred from one bed to another Most of the nurses were very nice and helpful.

If it was lunch time or dinner and had to go the bathroom oh well lunch trays came before nursing care. They did not have a team to distribute trays. The nurses had to help with trays. I think this is poor management as nothing should come before patients.If I had known this was the practice of this place my mother would have never went there.

Consulate Health Care of Lake Parker Lakeland, Florida 33805

I looked the place over with the staff and they have just what I need for rehab. The staff are very nice. Looking forward to the 21 days I will be there. I am 6 ft 8 and they even fixed the bed to fit me. I like the place. Mark Dearwater

Lakeland Nursing & Rehabilitation Lakeland, Florida 33805

My mother just discharged from this rehab center and had a wonderful experience. It appears as though there is new administration and new director of nursing since my mothers last stay almost a year ago. The difference has been night and day. Staff are friendly and eggar to assist, a chef greeted us within a day of our stay to arrange a meal plan catered to my moms likes and dislikes all within her doctors strict orders. Therapy staff was caring and management was quick to respond to any concerns. I chose this center for my mother because of Medicare's rating of 4 out of 5 stars. I would rate them a 5 out of 5 and recommend to anyone needing short term Rehab.

Consulate Health Care of Lake Parker Lakeland, Florida 33805

This is NOT a place to be when you are trying to get better after a accident with a brain injury. The LAST thing you want to hear & remember from the so called "Head of Staff" before you leave this place is " I HOPE YOU GET YOUR BRAIN BACK" and that is after SHE (yes SHE) said I was "Endangering the Community"

but she loved her Mercedes Benz 230 as much as herself & looks more than helping people. The "one star" is for the help from the volunteers,nurses and a couple staff members.

Lakeland Nursing & Rehabilitation Lakeland, Florida 33805

Horrible facility!!! My grandmother is on the rehab unit and those nurses are so overworked with too many critical patients assigned to them that they can't get all of their patients taken care of properly. There is absolutely no support for the nurse or cna. One person can't do it all!!! I just pray my grandmother can get out of there alive.

Consulate Health Care of Lakeland Lakeland, Florida 33809

My father died on November 25, 2012 from the staff neglecting him. They did not notify the family that my dad was not eating for 3-4 days. The staff continue to give him medicine. They focus him to take medicine and did not contact the family. I provided them several numbers and they still felled to contact the family. They even had the nerves to act concern when they called me that my father was dead. If anyone is planning to take their love one there think again. They do not have care about anyone and will not treat your family right. I found my father in feces at the nursing home and they took there time fixing the problem. That place need to be shut down for good.

Lakeland Nursing & Rehabilitation Lakeland, Florida 33805

Thief: My nana just finished a month long stay for rehabilitation at Palm Terrace of Lakeland and someone helped their self to her brand new Michael Kors watch {$400}! Seriously… can anyone be trusted anymore? Am wondering what it must feel like to steel a watch from an elderly person with dementia…

Consulate Health Care of Lake Parker Lakeland, Florida 33805

They did not have the supplies that our aunt needed for her care and did not order them until we took further action. Some of the staff (nurses) are great but others (management) are not cooperative and management is making her stay difficult to try to get rid of her, we believe. We are very unhappy with the care our aunt is receiving at this facility. At first (a few years ago), the care was great but since another management company has taken over the facility and its services, the care has went from 5 stars down to 1 star.

Wedgewood Healthcare Center Lakeland, Florida 33809

Good for therapy, cna are decent, but nursing needs help!!!

Consulate Health Care of Lake Parker Lakeland, Florida 33805

wonderful facility. Staff is happy, joyful and helpful. They have plenty of planned activities to keep the residence busy. The rehabilitation is wonderful.

Consulate Health Care of Lakeland Lakeland, Florida 33809

If you have a loved one in ANY Tandem/Consulate Health Care systems. You should immediately look for a safer, cleaner place. My mother was there for 8 months and almost died due to lack of care on the part of the CNAs and the nursing staff. Additionally, they billed for items never recieved by my mother and the staff STOLE clothes and personal bed linens from my 78 year old mother. BEWARE! I wouldn't even give this place 1 star the survey wouldn't let me go further w/o one.

Lakeland Nursing & Rehabilitation Lakeland, Florida 33805

This is not a good nursing home. There are only a couple CNA's working there that are nice and actually care about the residents and give them good quality care. The other CNA's must be forced to work there because they really act like they hate their job and do not give good care to the residents. The rooms are way too small to squeeze 2 people in, those rooms were originally made for 1 person to live in them. The food they serve the residents are terrible. The facility is so run down except the lobby and office areas. So when you first walk into the facility you think wow this is a nice place, until you walk through the doors to the residents rooms. That's when the (wow this is nice place) turns into (Oh my gosh this is a NOT a nice place). The bathroom in the rooms have two doors one on each side for access to two rooms. Meaning they have no privacy in the bathroom, the person in the next room can just come in while your in there. It's a sad and depressing place, once you walk pass through the beautiful lobby area into the run down dirty rooms. I don't recommend this facility for anyone. This is not the place you want to put your loved one in.

Lakeland Nursing & Rehabilitation Lakeland, Florida 33805

Palm Terrace is an outdated, run-down facility. The bathrooms aren't large enough to house a wheelchair and a person and shut the door at the same time, and they smell like urine. The care given at night is poor at best. The people on staff at that time are gruff and mean, especially the CNAs. Sometimes the nurse call bells ring for an hour or more before someone comes to see what is needed. However, there are CNAs talking and laughing around the nurses station which are totally neglectful of those bells. The people that are there to get well and have PT are put in rooms with the dying. PTs andOTs are great. Just not a place that I'd want to even leave my dog. The nurses during the day and early evening hours were terrific. Other than that, I found nothing else positive about the place.

Lakeland Nursing & Rehabilitation Lakeland, Florida 33805

I made a phone call to inquire about the facility and the person answering the phones…NOT NICE AT ALL!!!

Lakeland Nursing & Rehabilitation Lakeland, Florida 33805

The Director of Nursing is destroying this building. She runs off any staff, even administrators, that she does not like or that do not agree with her. The staff, including the management staff, do not like her. How does she keep her job after that many G tags on surveys? The quality of care under her direction is AWFUL, and their survey results reflect this!!