1 Star User Review
To describe it in one word: HELL! It wasn't until right before my grandmother passed away (while still a patient there), that I realized what she had gone through. My grandmother had already been through Open Heart Surgery and was stuck on a ventilator. My grandmother couldn't speak up for herself so when she would write to us that she was being abused, we didn't know if it was the medicines she had been under or if this was true. The nurses all denied this mistreatment. It wasn't until I spent the entire day at this horrible place that I started to see what she was meaning. My grandmother had a terrible stool infection; one that made her septic. With this infection, she needed to be changed out immediately throughout the day. This didn't happen. It took me begging and even tracking down the nurses to finally get someone 3 HOURS LATER to change my grandmother. And that was only because I was there. I went and visited her on Christmas. I brought my two younger sisters to see her, but it was not a good visit. My grandmother had been medicated to the point where should could not keep consciousness. Turns out the nurses didn't want to continue to deal with her so they overmedicated her. She ended up at JFK Hospital because her heart rate dropped below 40 (normal is 60-70 for my grandmother). A couple weeks later, back in hell, my grandmother woke up to a nurse crushing up a pink pill. My grandmother mouthed to the nurse that she didn't have any PINK medications. The nurse left the room and never returned back. If my grandmother had been asleep during this, she would haven received medications that she was never supposed to receive. Then, during my grandmother's last week, she was rushed to JFK hospital because of an infection. She ended up having Pneumonia and another stool infection. My mother had to bathe her when she was first transported in to JFK. My grandmother was not changed before the transport and the infection, since she was septic, made her skin red and irritable. Almost like a burn. My grandmother passed away because, we believe, she had respiratory failure due to the Pneumonia. However, there is a chance that she being septic could have played a role in this as well. The death certificate will prove if the stool infection had anything to do with it, or should I say, if AVANTE of LAKE WORTH had anything to do with her passing!
If I have any regrets, it is that I wasn't able to help my grandmother get out of that HORRIFYING place. IF I COULD RATE THIS WITH ZERO STARS, I WOULD!!!!!
P.S. The Director Of Nursing hid ALL of this information from the Administrator. None of these complaints (written and verbal) were brought to the Head Administrator's attention. They were simply IGNORED. And now, my grandmother has passed away and their mistakes with be carried on to the next patient. Don't let that be your family.