User Submitted Reviews

Villages Rehabilitation and Nursing Center (The) Lady Lake, Florida 32159

Excellent nursing care and therapy, best place my mother has been

Clermont Health and Rehabilitation Center Clermont, Florida 34711

my mom spent a month here and the cna's and most of the nurses were just great as well as the physical therapist's. Did not care for the doctor, the facility, or the food. One of my moms rings came up missing and nothing was done. Some people there did not have family to look after their needs so we're not cared for as well.need more discipline for aids to answer call buttons. Kept my mom there when she had to start paying a high copay. Sent her to Assisted Living Favility on way to much medications.

Lake Eustis Health and Rehabilitation Center Eustis, Florida 32726

My grandparents have been in this nursing home for 2 years. There have been several issues with this facility concerning administration (not nursing staff), but we had decided to keep them there due to their conditions (relocating them would not be beneficial do to my grandfathers dementia and grandmothers many health problems). Recently my grandmother had passed. I am completely disgusted with how Lake Eustis has handled this situation. They have been completely insensitive to this situation as it pertains to my grandfather. They have taken advantage of his condition and I feel it has been a mental abuse. They went to him with information that they did not discuss first with his POA and the rest of his family. Do to this facilities poor management, disregard for protocols and lack of compassion, my grandfather is now beyond upset and confused (which they are treating by increasing his sedatives) This is not the first time my family has had issues with Lake Eustis Care Center. They only care about their bottom line and do an extremely poor job of pretending otherwise. I will say that some of the nursing staff is excellent and do genuinely care about their patience, but they too are disregarded and abused by the administration. My advice would be to find a better facility.

Clermont Health and Rehabilitation Center Clermont, Florida 34711

There is not a review low enough. I;ve never seen such negligence and

ineptness. The worst. Physical Therapy is a joke. Idiots on parade. Food

is garbage ready. Administrator is MIA and Assistant is always available

to distribute bubble gum. Nurses have attitude and refuse to even make

eye contact. Tis place should be investigated and closed ASAP.

Lake Eustis Health and Rehabilitation Center Eustis, Florida 32726

They are compationate, careing, and wonderful! I love the staff, they took great care of my loved one! I highly recommend Lake Eustis Care Center.

Freedom Pointe at the Villages Rehabilitation And Lady Lake, Florida 32159

Don't judge a book by it's cover. This facility does not comply with ADA standards and regulations. They denied a translator for a hearing impaired patient and refused to replace the lost hearing aid stating that it was "not medically necessary". The patient was not able to communicate due to this. Terrible experience.

Lady Lake Specialty Care Center Lady Lake, Florida 32159

Absolutely horrible place. While my parent was there they were totally over medicated and covered in massive bed soars. The staff was rude and showed they had no real concern for our family. If you love your family, keep them from this facility.

Lady Lake Specialty Care Center Lady Lake, Florida 32159

The facility was clean. The staff was friendly, accommodating, and caring. Some of the nurses and techs went out of their way to help the patient feel comfortable and safe. They also reassured the family and calmed our fears with their experience and knowledge. Overall we would recommend this facility.

Edgewater at Waterman Village Mount Dora, Florida 32757

All of the staff at the Edgewater were very nice to my grandmother. The thing I like about this place is that the staff felt like family to my grandmother while she was in there. Something that many people could relate to is that this "Nursing Home" did NOT smell like urine. I think every nursing home that I have ever stepped foot in had an odor. This is a well managed facility. A+

Bayview Center Eustis, Florida 32726

Bayview is the absoulute BEST.

Clermont Health and Rehabilitation Center Clermont, Florida 34711

I would like to see visiting hours posted at the entrance posted. The facility should also make aware to visitos who is allowed to visit and who is a not allowed to visit certain patients. They should not accuse people of doing things that are not completely accurate. This info would be very helpful to visitors entering the facility.

Lady Lake Specialty Care Center Lady Lake, Florida 32159

Lady Lake Specialty care is excellent. First of all, the facility is always spotless. I never noticed any odors and the room wass always kept clean. The food was very good and the kitchen staff were always willing to make something different if needed. The nurses, cna's and therapists were very professional and always able to answer questions. Everyone in the building was friendly and I would highly recommend them for care.

Lady Lake Specialty Care Center Lady Lake, Florida 32159

Wife was there for a month, CNAs could not do what

Was required of them. Bed baths only. The food was awful, had to bring in own food.

PT was inconsistant. They would come and transfer her to her wheel chair, leave, then go home at shifts end. She would sit until someone would move her back to bed. I told her the next time call 911. I had thoughts of her dying there. Finally she ended up back in the hospital with pneumonia and MRSA. Whatelse

Lake Harris Health Center Leesburg, Florida 34748

Magnificent facility with smart, caring people who are patient-oriented--we did not expect to have such a good experience.

Edgewater at Waterman Village Mount Dora, Florida 32757

I was there one evening where pts were yelling for help and staff would not stop to ask what the problem was. I thought that is what the staff was there for. I would never put anyone I love in there

Edgewater at Waterman Village Mount Dora, Florida 32757

Just spent a pleasant half hour visiting a resident in the Edgewater. She seemed quite happy and the four or five staff in spoke with were very positive and engaged. I was very pleased.

Clermont Health and Rehabilitation Center Clermont, Florida 34711

Have you seen the news? Neglect & abuse charges & arrests of staff. Long, long overdue.

Kudos to the ER physicians at South Lake Hospital for reporting them!

How could anyone ever leave their family member in this facility?

They'll probably just change the name of this facility again, as usual, but the song always remains the same.

Formerly known as Lake Highlands & also Westminster Care of Clermont.

0 out of 5.

Clermont Health and Rehabilitation Center Clermont, Florida 34711

Very disappointed in facility. Nurses were caring but decision makers in charge do not care about the individual patient and what would be best for them. They are more concerned with protecting their buts via what's most convenient for them versus what is truly best for the patient. Also very poor communication. Attending Doctor refused to call family despite numerous requests. Food left a lot to be desired. The staff who showed compassion and true understanding were unfortunately not empowered to make decisions.

Clermont Health and Rehabilitation Center Clermont, Florida 34711

my wife was in this facility for 100 days, the care other than the physical therapy was horrible the facility caused her to have to spend a additional 2 weeks in the hospital due to improper medical care which caused a implanted iv port to get 2 major infections in it causing it to have to be removed. this place needs to be shut down immeadiately.

Clermont Health and Rehabilitation Center Clermont, Florida 34711

Horriffic. They are killing my mother and they need to be shut down forever……….

Lake Eustis Health and Rehabilitation Center Eustis, Florida 32726

As a formar resident. I never had such care, any where….!. I spent 2 1/2 months recovering from a broken hip. I went as a patient, left as a famil member, of the greatest team of professional. I have been in other nursing homes, but none compares. Thank you Lake Eustis Care center Robert McCance. Tavares

Lake Eustis Health and Rehabilitation Center Eustis, Florida 32726

A wonderful, enjoyable Rehab center. Great people to work with! Loved it! Would recommend it highly to all!

Lake Eustis Health and Rehabilitation Center Eustis, Florida 32726

Lake Eustis was wonderful for my wife. They are friendly, helpful, great listeners, and the staff really know what they are doing. I highly recommend Lake Eustis.

Clermont Health and Rehabilitation Center Clermont, Florida 34711

HORRIBLE PLACE…RUDE ADMINISTRATOR AND THERAPY STAFF!!

Lake Harris Health Center Leesburg, Florida 34748

great facility, had a wonderful experience in the Rehab hall, great nurse