Wood Lake Health and Rehabilitation Center West Palm Beach, Florida 33415
Great Nursing Team, very friendly and helpful
The place is very clean, no odor
The average user rating for nursing homes in Greenacres, Florida is 0.0 out of 5 stars based on 0 ratings.
5 Star | 10 ratings | |
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4 Star | 2 ratings | |
3 Star | 4 ratings | |
2 Star | 6 ratings | |
1 Star | 21 ratings |
Wood Lake Health and Rehabilitation Center West Palm Beach, Florida 33415
Great Nursing Team, very friendly and helpful
The place is very clean, no odor
Wood Lake Health and Rehabilitation Center West Palm Beach, Florida 33415
1) You have to go through several nurses to get anything done with a loved one with chronic urinary tract infections.
2) You have to ask month after month to get eye doctor to examined a loved one.
3) Almost always you have to ask to get water for a loved one.
4) Loved one fell and we were never contacted.
5) Nurses button always on the floor, where a loved one that is wheel chair bound, can never reach the button to call a nurse so that she can go to the bathroom, etc.
Renaissance Health and Rehabilitation West Palm Beach, Florida 33415
My brother has been at this location since 2010, They have taken very good care of him. Most employees show compassion. They keep the area clean there is not a smell of urine and bleach like I have noticed at several other facilities. Every Nursing home will have some issues that is why Family members need to visit their love ones often. Not just the Holidays.
Wood Lake Health and Rehabilitation Center West Palm Beach, Florida 33415
Very poor service. When my mother arrived, there was no phone, no commode, no remote for tv, no chair for guests. Some of these things were remedied after we complained, some of these things were remedied. Every meal has been not what we ordered. My mother has not seen a doctor in 3 days, despite ill health. Coordination is very poor between staff, the place just doesn't have it together. I saw a resident sleeping in direct Florida sunlight in his wheelchair and reported it to the front desk. 10 minutes later, when I left, he was still there.
THe staff is friendly and tells you they will handle whatever you request, but things do not get done. The one positive aspect is the physical therapy which has been good.
Coral Bay Healthcare and Rehabilitation West Palm Beach, Florida 33415
My friend is currently there for rehab. The nursing staff ccame on at 3pm and my friend was not seen till 8:30pm! Asked for sleeping pill 9pm, didn't get it till after midnight! NO ONE answers the call button, like its disconnected! Finally - the CNA came in and my friend was able to get some assistance from him! Spoke to the Centers Manager at 5am this day, and FINALLY, some changes are being made. ie. better mattress, water with ice !, and a decent phone to call family. Now if we could only get the Dr. to see her and tell her whats going on! What a concept, to know what treatment is needed and how its going to be addressed. I'm sorry my friend is in there, wish I could see her transferred where the patient care is a priority. 3/29/2012
Coral Bay Healthcare and Rehabilitation West Palm Beach, Florida 33415
DO NOT SEND YOUR LOVED ONES HERE!! They do not care about the patient only the $, my father suffered here. They lied to my family about his progress, about events that had happened.
Coral Bay Healthcare and Rehabilitation West Palm Beach, Florida 33415
Extremely neglectful to patients. No system for identifying residents (wrist bands, name tapes, etc). Confused, Alzheimers, and stroke patients who should be monitored are allowed to roam around without supervision. Twice I saw patients screaming for help but staff did not respond. Staff is rude to patients and family members. I would not even give this facility one star. Do not allow your loved ones to be treated here.
Renaissance Health and Rehabilitation West Palm Beach, Florida 33415
great