As far as care, it is a wonderful facility. As far as some of the management, it doesn't warrant a star. Mr. Ainsley, who is the one who takes care of Medicare, etc., actually hung up on me. He stated that, "he was doing me a favor" by taking…
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Very clean facility. Staff provided great care to my mother during her 2 month stay at Laurel Pointe. My mother will be going in for another knee replacement soon and we will be back to Laurel Pointe for rehab! We would recommend this facility…
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Stayed 5 days after leg and wrist surgery. Staff was fantastic Every employee was attentive to your needs and would do anything to assist. The cleanliness of the patient rooms were unsatisfactory. Bathroom shared by 4 disabled patients…
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My grandmother was having a hip replacement and her hip fractured during surgery she was place in laurel point for rehab. She needed help to get to the toilet (obviously) and when she rang her buzzer it would take up to 40 minutes before someone…
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The overall experience with the facility was great. The staff are all very knowledgable and helpful, except for one person. After speaking with the administrator, this problem person was no longer involved in the health care of my father.
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