User Submitted Reviews

Sandgate Gardens Rehab and Nursing Center Fort Pierce, Florida 34947

As far as care, it is a wonderful facility. As far as some of the management, it doesn't warrant a star. Mr. Ainsley, who is the one who takes care of Medicare, etc., actually hung up on me. He stated that, "he was doing me a favor" by taking are of Medicare paperwork for a patient there. When it was determined the patient was to become a resident, I was asked to forward a copy of her last 3 bank statements, which I complied with right away…Mr Ainsley contacted me again and said he needed these statements. I told him they were in the facility, but sent them back to him again. This man wanted to know about the patient's husband…if he would have done his homework, he would have know the husband passed away almost 3 years ago. Then he told me I needed to send a check for $6,000+, my sister came in and handed him the check personally. When he called me again he didn't even know he had the check. Next I was supposed to come in for more paperwork, and he was going to be gone the week I would come in, so I was told to talk to his assistant. She so kindly went over everything, said everything was in order, would submit all the paperwork and I gave her a check in the amount of $1,168.34. She said I would probably have to pay this amount next month, which I just receive a bill for. Now I get a call from Mr Ainsley that Medicare was denied…when I tried asking him questions, he got very irate, said "he did paperwork as a courtesy" ?? and hung up on me because he didn't want to argue.

Abbiejean Russell Care Center LLC Fort Pierce, Florida 34947

Excellent place to work, great family atmosphere. Caring and loving staff that work together, for the benefit of the residents. The facility is the cleanest I have seen or worked at!

Sandgate Gardens Rehab and Nursing Center Fort Pierce, Florida 34947

Very clean facility. Staff provided great care to my mother during her 2 month stay at Laurel Pointe. My mother will be going in for another knee replacement soon and we will be back to Laurel Pointe for rehab! We would recommend this facility to anyone!

Life Care Center of Port Saint Lucie Port Saint Lucie, Florida 34952

This facility was highly recommended to us as a rehab facility for knee replacements. I have found this to be one of the worse facility I have seen. How they got a 5 star rating I will never now. The people are so rude and not helpful. You wait for hour to get any help. I have seen the nurse busy on the cell phones and haven forbid if you interupt them. There are a very few employees that are nice and helpful. However that is over shadow by all the rude, unfriendly employees. Health care is not suppose to be like this. Our loved ones should not have to deal with rude comments and unfriendly help. It is hard to even give this facility 1 star the way I feel about it.

Sandgate Gardens Rehab and Nursing Center Fort Pierce, Florida 34947

Stayed 5 days after leg and wrist surgery. Staff was fantastic Every employee was attentive to your needs and would do anything to assist. The cleanliness of the patient rooms were unsatisfactory. Bathroom shared by 4 disabled patients can get very nasty and I asked numerous times on 1 day to have it cleaned to no avail. I left messages on the phone of the head of maintenance and never heard back. The floors and room were cleaned once while I was there and bathroom really cleaned only 1 time in the 5 days. I couldn't wait to get out of there. It was disgusting. Corporate came to visit one day and I thought for sure the room would be cleaned. . but only common areas were cleaned. It is a shame because the staff tried so hard to make it a good place to stay!

Tiffany Hall Nursing and Rehab Center Port Saint Lucie, Florida 34952

I would NOT recommend Tiffany Hall. My grandmother was their for less than 60 days. I felt like when you asked a question at he nurse's station some of the nurses would not look at you when you spoke to them I felt like they thought I was wasting there time. My mother (my grandmother's daughter) asked a nurse a question one day and the nurse raised her voice and was disrespectful. The last day my grandmother was their she was evaluated. They did a physical was as mental analysis on her. Her personal hygiene was not met. My heart breaks for how they treated my grandmother while she was there. Save your loved ones and yourself the trouble do not send them to Tiffany Hall! Disgusting!!!!

Life Care Center of Port Saint Lucie Port Saint Lucie, Florida 34952

i would not recommend this facility to anyone. staff acted hateful. very unfriendly.asked someone to help change my dad, he was changed 3 hours later.every day i come to find him sitting in urine. sometimes they change his brief but not the bed sheets. when i say thank you for the little,unwilling help i get,i get the silent treatment and a hateful look. don't even want to ask for help anymore,but my dad is too heavy for just me. his room is always dirty and dusty. nurses are quite rude. horrible. i wish i could bring my dad home.

Fort Pierce Health Care Fort Pierce, Florida 34950

Worst place to take your love one.

Fort Pierce Health Care Fort Pierce, Florida 34950

This place is dirty. too many staff members that are only there for a paycheck!

Tiffany Hall Nursing and Rehab Center Port Saint Lucie, Florida 34952

The only thing I can say is, dont ever put your mom or dad in this facility!!! I had various issues with the care and the fact my father had no medication for about at least 13 hours when he got to that place. My dad was told that he could do things himself by the care people and that he needed to stop calling for help when he did not need it and that he could do things for himself and did not need help. The nurses at night don't even speak English. I brought some of these issues to the attention of the general manager and the only thing she did was talk about what she had done in the other facility she was in. Dont ever put your family member in this place. Period!!!!!

Life Care Center of Port Saint Lucie Port Saint Lucie, Florida 34952

Both my father and step -mother were residents at the Life Care Center in Port Saint Lucie . While 90% of the staff who dealt with them in a one on one fashion were patient and sympathetic; the administrative staff was significantly unhelpful, uncooperative and certain individuals downright unpleasant. During this extremely stressful period of time, they contributed significantly to that stress with their misinformation about Medicade and Medicare and once we had made the decision to move my step-mother out of there ( to a facility closer to family in Ohio) ; they're lack of compassion and cooperation in facilitating this was shocking.

Abbiejean Russell Care Center LLC Fort Pierce, Florida 34947

My grand mother was at Abbiejean for the rehab after a hospital stay.

I would highly reccommend them, grandma is home and doing great. the staff and other residents are so wondeful and made us feel like family. The care was top notch.

Tiffany Hall Nursing and Rehab Center Port Saint Lucie, Florida 34952

As a family who has had a parent in this facility we suggest you do your homework. Make sure your loved one has enough medicare or medicaid days , the billing department at this facility is inadequate . They do not follow through and you will be charged because of their errors . If you choose this facility , visit your loved ones daily. The aides and nurses do not stay on top of the patients needs or cleanliness . Infections like c-def are spread through this facility and patients are not seperated unless the family questions them. Make sure all articles of clothing or personal items are marked clearly, or you will never see them again.

We all love our family members and if they need help reabilitating or constant nursing care this may not be your best choice. I rate this facility as a 2 , and only a 2 because their maybe a few wonderful aides and Debbie, the head nurse there is amazing. She spends time with the family and explains your concerns in detail. My guess is she will move on , she is to good for this place . There are other facilities in PSL, leave this one as an absolute last resort.

Port St Lucie Rehabilitation and Healthcare Port Saint Lucie, Florida 34952

My mother has been a resident for one year and I have been extremely pleased. She has severe dementia now and recently had surgery. I cannot express enough how caring the staff is and how they treat my mother as family. Always clean, smells fresh, and offers many activities for every level resident. A+

Fort Pierce Health Care Fort Pierce, Florida 34950

FORT PIERCE HEALTH CARE IS ONE OF THE BEST NURSING HOMES I,VE BEEN IN . AND I,VE SEEN A LOT OF THEM. CAN THERE BE IMPROVEMENT YES , BUT BY FAR THEY ARE ON THE RIGHT TRACT TO BEING ONE THE MORE ATTRACTIVE HOMES TO SEND A LOVE ONE TO. I GIVE THEM 4+ RATING THANK YOU E.L.S.

Sandgate Gardens Rehab and Nursing Center Fort Pierce, Florida 34947

My grandmother was having a hip replacement and her hip fractured during surgery she was place in laurel point for rehab. She needed help to get to the toilet (obviously) and when she rang her buzzer it would take up to 40 minutes before someone would decide to show up. Her hip was bothering her so she asked for ice they brought her ice cubes in a pillow case (without a plastic bag) and thought the melted ice would go where? They also woke her up multiple times during the night to give her pain medicine (she's supposed to get it when she asks) and then turns a round and says she only has three left and they arent getting more because she "told" a doctor she didn't want it anymore when she had never talked to a doctor hip replacement plus a broken hip and you don't argue that she needs medication? Physical therapy was great though they helped her as much as possible and it's because of them she was able to be home for thanksgiving

Sandgate Gardens Rehab and Nursing Center Fort Pierce, Florida 34947

The overall experience with the facility was great. The staff are all very knowledgable and helpful, except for one person. After speaking with the administrator, this problem person was no longer involved in the health care of my father.

One other thing that would get lower rating would be that for some reason, garbage is picked up from rooms somewhere between 3 and 4 A.M. Why??

I wouldn't hesitate to recommend Laurel Pointe to anyone.

Gardens of Port St Lucie, The Port Saint Lucie, Florida 34952

I have had my mother at Brighton Gardens Assisted Living for the past 4 months and I am very pleased with the level of care received, the quality of the food served and the nice environment she lives in. She is able to keep her dog as companion while living there and they provide a nurchuring environment with independence. I wholeheartedly recommend Brighton Gardens -- they recently were awarded one of the top Assisted Living facilities in Florida.

Port St Lucie Rehabilitation and Healthcare Port Saint Lucie, Florida 34952

My mother was there a few days shy of a year until she passed at 99 1/2, she was in their secure wing, It is very clean, free of any smells, the food is outstanding, they use quality brands, snacks are provided through out the day. The Admin staff is awesome, the nursing staff treated her like it was their own mother, on many occasions I would see my mother being embraced and kissed by them, I knew what nurse dressed her by the way her hair was brushed, they had special names for "Lil Peanut" Ma ma sita" and "Vita" the night she passed there was not a dry face.

Its Clean, food is outstanding and staff is outstanding!!!!!