1 Star User Review
If you expect kind, attentive, competent or caring environment do not go here. Staff is nasty, unhelpful and downright rude. Right now I am trying to locate my father who is at Whitehall, and I have been on hold for 21 minutes. Patient phones are broken, the staff often don't who answer the phone, but when they do, they just yell at you and will not give their names when you speak with them, nor are they helpful. My father has just returned from surgery to this facility and he just told me that his IV meds were being delivered by a unit that was beeping at 5:30 this morning. He asked for help… finally someone came and he asked them to check it. Nurse said it was working fine, but beeped. He asked for a different machine so he could sleep without the incessant beep alert. They did not have another machine for his meds so he has to have this one that beeps for 1 1/2 hours. He is miserably tired. This is no way to heal!