1 Star User Review
Whitehall is a total nightmare! Do not put your loved ones there. We recently sent my Aunt there. It had rave reviews when it was privately held, but apparently has been owned by a corporation in TN for over a year. It's simple they have NO REGARD for their patients. There is 1 RN for 20 patients and 2 CNA's for 20 or more patients. All of the CNA's are haitian. they do not CARE about the welfare of the patients. When you ask for help-be prepared to wait.
If you do not send in your own aide for your loved one,you can simple forget about them getting any type of compassionate care. The RN's are entirely overworked- in face the one on our wing had to distribute dinners because the CNA's refused. We called for help to take our loved one to the toilet. It took 20 minutes to get someone-imagine if we were not there. We saw a lady who was sitting in the hallway for over 30 minutes in her wheel chair waiting to be taken to the toilet. Do not let the "opulent" grounds fool you. This is by far one of the worst facilities you can be sent to.