2 years ago when my mother was first put into this nursing home it was fine the nurses kept me updated and kept her busy. I was always informed of any issues immediately. However since they have changed names and been bought out the new nurses…
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Terrible facility I would NEVER recommend it to anyone, CNAS are running around working short, nurses are rude. I will say the only good thing about that place was the first shift Claremont ladies, they worked together to fulfill my mothers…
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TERRIBLE! My mother-in-law has been treated in the worst way! Dirty, visibly soiled clothing, was put away with her freshly cleaned clothing. This is not acceptable. The rehabilitation department should be ashamed of themselves! She was there…
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The corporate culture in this facility is concerned primarily with providing as little care as possible and reducing liability. Nursing staff prefer inert patients that obey commands and retaliate against patients that keep them away from their…
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Terrible staff; nursing director is incompetent, arrogant. The staffing ratio is dangerous with frequent aide call outs without coverage; they work dangerously short. Acuity level is not matched with qualified nursing staff.
Supervisors have…
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I would want to thank the CNA's it seems like the are the only ones that care. The nurse are not to friendly when it come time to help. My mom needed a pillow and I seen a nurse call her CNA to get it she had no problem doing it but that's…
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Incompetence is about the best compliment anyone could give this place. Definitely the worst place in CT. I would bring my dying dog to this place. If you judge a book by its cover you judged wrong not enough lipstick could cover the neglect…
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Village Green AKA Brook Hollow has the WORST nursing staff [ bar none ] in the ENTIRE state ! since coming to this rat hole,my wife has been subjected to abuse from day one !
food DENIED !
pain meds DENIED !
pain meds DELIVERED LATE …
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Multiple problems with admission, meds, staff.
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