User Submitted Reviews

Quinnipac Valley Center Wallingford, Connecticut 06492

2 years ago when my mother was first put into this nursing home it was fine the nurses kept me updated and kept her busy. I was always informed of any issues immediately. However since they have changed names and been bought out the new nurses are not keeping in contact with me, I have been waiting over 2 weeks for an APRN to call me back regarding my mothers ultrasound this is extremely unacceptable and I plan on making a formal complaint against this facility. When Sally worked there she kept me updated constantly. My mother is in pain and not getting out of bed and no one has contacted me. I am extremely upset. Good luck if you chose this facility it may be time I move my mother!

Quinnipac Valley Center Wallingford, Connecticut 06492

Terrible facility I would NEVER recommend it to anyone, CNAS are running around working short, nurses are rude. I will say the only good thing about that place was the first shift Claremont ladies, they worked together to fulfill my mothers needs. Besides that the food is disgusting I wouldn't even give it to my dog. Such a dirty environment.

Quinnipac Valley Center Wallingford, Connecticut 06492

TERRIBLE! My mother-in-law has been treated in the worst way! Dirty, visibly soiled clothing, was put away with her freshly cleaned clothing. This is not acceptable. The rehabilitation department should be ashamed of themselves! She was there for REHAB and in three months has not even taken more than three steps. This is NOT OK. We will be transferring her out of there as soon as possible!!!!

Quinnipac Valley Center Wallingford, Connecticut 06492

The corporate culture in this facility is concerned primarily with providing as little care as possible and reducing liability. Nursing staff prefer inert patients that obey commands and retaliate against patients that keep them away from their TV programs. Residents are storaged in wheelchairs. This is a sad place.

Quinnipac Valley Center Wallingford, Connecticut 06492

Terrible staff; nursing director is incompetent, arrogant. The staffing ratio is dangerous with frequent aide call outs without coverage; they work dangerously short. Acuity level is not matched with qualified nursing staff.

Supervisors have nasty attitudes. Head for the hills; or stay at home.

Quinnipac Valley Center Wallingford, Connecticut 06492

I would want to thank the CNA's it seems like the are the only ones that care. The nurse are not to friendly when it come time to help. My mom needed a pillow and I seen a nurse call her CNA to get it she had no problem doing it but that's just very rude and lazy. I would trust my mom with most of them aids they are very hard workers. Special thanks to the second shift Claremont CNAs. Thanks Mr.young

Quinnipac Valley Center Wallingford, Connecticut 06492

Incompetence is about the best compliment anyone could give this place. Definitely the worst place in CT. I would bring my dying dog to this place. If you judge a book by its cover you judged wrong not enough lipstick could cover the neglect and numerous med errors this place has. Under staff and for the most part 1 out 5 nurses is competent the rest got their license from the dollar store. Beware and run do not let the drop you off there it's a death sentence!!!

Skyview Center Wallingford, Connecticut 06492

Great nursing home. The people there really seem to care for their patients.

Quinnipac Valley Center Wallingford, Connecticut 06492

Village Green AKA Brook Hollow has the WORST nursing staff [ bar none ] in the ENTIRE state ! since coming to this rat hole,my wife has been subjected to abuse from day one !

food DENIED !

pain meds DENIED !

pain meds DELIVERED LATE !

C.O.P.D. meds DENIED OR LATE !

NO FRAGRANCES rule IGNORED REPEATEDLY !

ANYONE even THINKING about using Village Green Rehab better have 2nd and even 4rd thoughts

NO 5 STAR TREATMENT HERE !

Vida Allen

Wallingford

Quinnipac Valley Center Wallingford, Connecticut 06492

Multiple problems with admission, meds, staff.