2 years ago when my mother was first put into this nursing home it was fine the nurses kept me updated and kept her busy. I was always informed of any issues immediately. However since they have changed names and been bought out the new nurses are not keeping in contact with me, I have been waiting over 2 weeks for an APRN to call me back regarding my mothers ultrasound this is extremely unacceptable and I plan on making a formal complaint against this facility. When Sally worked there she kept me updated constantly. My mother is in pain and not getting out of bed and no one has contacted me. I am extremely upset. Good luck if you chose this facility it may be time I move my mother!