User Submitted Reviews

Bishop Wicke Health & Rehab Ct Shelton, Connecticut 06484

Grandfather spent time at Bishop Wicke for rehab following a heart attack. Upon arriving, we found him in bed with same clothes he had on the day before. He is diabetic, and we were constantly having to stop staff and cna's from giving him fatty, sugary foods. Grandfather ran out of soap and asked for two days (scary to think of what staff was washing their hands with in his bathroom) Bathrooms are shared by FOUR beds, so if you have an urgently needed trip to the bathroom prepare to have an accident…also had to request toilet paper twice. The rooms are not cleaned daily and there are NO hand sanitizer dispensers posted inside the rooms (I noticed one at the main entrance). The list goes on and on and on. It's scary to imagine what kind of care he would have received had we not been there everyday to remind staff of his needs. The rehab staff simply checked the block. I observed many staff members texting and paying more attention to their cell phones than the patient exercises. In the end there were some very nice nurses and Rachel from the kitchen was exceptionally attentive. Other than that, prepare to micro-manage your loved-one's care. Disorganized, lack of communication, and substandard operating procedures had us frightened for our grandfather everyday…couldn't wait to get him home.

Apple Rehab Shelton Lakes Shelton, Connecticut 06484

Horrible

Hewitt Health & Rehabilitation Center, Inc Shelton, Connecticut 06484

I am struggling to understand how a facility can manage a new admission without there medical records. My mother was admitted and in a 3 week period lost 15 lbs and got a skin breadown Stage 2. The attending physician Dr. Schweitzer did not request a more thorough review of the issue. The family was in contact with the social workers, the nurse on the floor and expressed sevearl concerns regarding specific medication that was administered that may be causing the side effects that may have contributed to the weight loss. This fell on deaf ears.The family has been very involved can you imagine what might happen if a patient had no advocate. In this instance the family was pushing to get anwsers and it will get resolved, however the facility was NEGLECTFUL. This situation was AVOIDABLE. Person comes in with a borken hip and loses 15 lbs. in less than 3 weeks and has a bedsore tells you that her care was not managed and it was NEGLECTFUL.