User Submitted Reviews

» Latest Reviews for the 3 Nursing Homes in Cromwell, Connecticut

The average user rating for nursing homes in Cromwell, Connecticut is 1.9 out of 5 stars based on 10 ratings.

5 Star
0 reviews
4 Star
0 reviews
3 Star
0 reviews
2 Star
0 reviews
1 Star
6 reviews
5 Star
0 ratings
4 Star
3 ratings
3 Star
0 ratings
2 Star
0 ratings
1 Star
7 ratings

  • Autumn Lake Healthcare at Cromwell Cromwell, Connecticut 06416

    I wouldn't bring my dog here. Food service is horrible. Same old prefab, canned food. I see more food go back to be tossed out than is eaten. Nursing is questionable, along with the AID'S and THEIR ATTITUDES. This place lacks Compassion for the residents and the patients. Lack of communication between the staff is low. Laundry service is a joke. The rundown building is horrific. If ever a fire, the 2nd and 3rd floor residents wouldn't have a chance to evacuate. The Dr. visits the facility ONCE a month to check 300+ patients??? C'mon…??

    P/T, Rehab unit, Recreation staff and the women who staff appointments and transportation are all top shelf. If I could give a Minus Rating I would.

  • Autumn Lake Healthcare at Cromwell Cromwell, Connecticut 06416

    This place isn't suitable to house a dog pound. It is run down and filthy. The staff isn't too far behind. With BIG attitude problems adorned by the Aids, and their lack of compassion for the residents, is pathetic. They cant be found even when using the call buzzer!!! So if you have an emergency you are out of luck. No one knows how to follow directions. The food is cold every day, and disgusting. More food is returned to the kitchen than is consumed. The cleanliness of the residents is horrific. They all have greasy hair and are unshaven, and their finger nails don't get clipped or cleaned. You are lucky to get your clean laundry back, labeled or not. The facility is good for 1 week after the Agency on Ageing and the Ombudsman visit. After that, all is back to the pits. I have to say that the P.T., Social Services, Recreation, and Appt. Scheduling Dept. are the only good things happening here. Patients are not a top priority.

  • Autumn Lake Healthcare at Cromwell Cromwell, Connecticut 06416

    Babogirl06/13/2012

    I would give zero stars, but I…

    I would give zero stars, but I cannot. My brother was dying of cancer and sent there. The building is OK, but the staff is full of incompetent liars. He was on a pain pump for spinal cord pain. They had no clue on how to use it. They turned it off by mistake, didn't put the correct dosage in, had no one available to program it, etc etc. At one point, only a few days before he died, I had to tell one of the nurses to speak nicely to him - WTF - he was dying of cancer! They called us at 3:30AM to meet him at the hospital because he was bleeding out of his rectum. EMERGENCY! When we got the hospital they said there was no blood or even blood residue so the hospital was sure it was a mistake on Aurora's part. A MISTAKE that some one is bleeding from there? What??? ALso when he was in the worst pain ever I asked the nurse to check the chart and make sure that his dose for pain meds couldn't go up. She swore she already looked and it was at his max. SURPRISE - she really didn't check and he was in pain for another 8 hours until some one else came on and checked and saw the dose could be increased. They consistently were mean and disrespectful to my dying brother and our entire family. They constantly screwed up the medical orders and forgot to give pills for pain on time. Ouch! I wouldn't send any one there . Oh yeah, and when he finally died, we told them we would be there in an hour to get his stuff so don't bother packing anything. They went through his stuff in that hour and put all of his stuff in bags. Now things are missing - thanks a lot!

    Was this review helpful?Yes No|Flag Abuse

  • Autumn Lake Healthcare at Cromwell Cromwell, Connecticut 06416

    My mother was sent to this nursing home which was one of the worst ideas ever. This place has very lazy nurses they take their times doing everything.When my grandmother escaped they noticed 2 hours later that shows how much attention they put to their patients. When they notified me and when we went looking for her she was already in Wethersfield CT. They knew they did wrong so they did what ever they could to transfer here to a metal rehab center. Even till this day they haven't found a explanation to how she knew where that knife was placed nor a explanation on how she escaped the day we found her almost 2 hours away by foot.

  • Autumn Lake Healthcare at Cromwell Cromwell, Connecticut 06416

    I would give zero stars, but I cannot. My brother was dying of cancer and sent there. The building is OK, but the staff is full of incompetent liars. He was on a pain pump for spinal cord pain. They had no clue on how to use it. They turned it off by mistake, didn't put the correct dosage in, had no one available to program it, etc etc. At one point, only a few days before he died, I had to tell one of the nurses to speak nicely to him - WTF - he was dying of cancer! They called us at 3:30AM to meet him at the hospital because he was bleeding out of his rectum. EMERGENCY! When we got the hospital they said there was no blood or even blood residue so the hospital was sure it was a mistake on Aurora's part. A MISTAKE that some one is bleeding from there? What??? ALso when he was in the worst pain ever I asked the nurse to check the chart and make sure that his dose for pain meds couldn't go up. She swore she already looked and it was at his max. SURPRISE - she really didn't check and he was in pain for another 8 hours until some one else came on and checked and saw the dose could be increased. They consistently were mean and disrespectful to my dying brother and our entire family. They constantly screwed up the medical orders and forgot to give pills for pain on time. Ouch! I wouldn't send any one there . Oh yeah, and when he finally died, we told them we would be there in an hour to get his stuff so don't bother packing anything. They went through his stuff in that hour and put all of his stuff in bags. Now things are missing - thanks a lot!

  • Autumn Lake Healthcare at Cromwell Cromwell, Connecticut 06416

    The over all care by the nursing and therapy staff has been great however the food service is terrible. They have lost 2 out of 3 menus and have continually brought the wrong food without any discussion as to replacement. We have spoken to dietary numerous times and it has nit done any good.