Even though this is obviously an old facility and not the nicest, I would've hoped that the care would be better. There is a lack of communication between staff members and family members. It is impossible to get anyone to call you back with…
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The staff is more compassionate & caring than I could have hoped for.
My daughter was here in a hospice environment and I was so pleased with the care she received.…
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I found the Windsor Health Care Center to be dirty and patients rooms messier than they should have been. Clothes and 'things' piled so high on the bed there was hardly room for the resident and piles of 'things' on the floor (including open…
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My family had a very hard time with the transition into skilled nursing. The staff are great, the facility is old but still looks good, the food is good, and the care is outstanding. I am so thankful for Windsor Healthcare.…
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Staff to busy to take the time to truly care for residents and their needs. They get real defensive when questioned on anything. I observed call lights on for over 30 minutes sometimes while nurses sat around laughing at nurses station. I observed…
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Staff sometimes difficult and defensive. Nursing staff is friendly but appears to be outnumbered. Problems have to be readdressed every couple of months. Facility is cleaner than in the past.…
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Windsor staff are kind and caring and take care of a verydifficult population. I would rate them very high and family member is very happy there. …
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The staff at Windsor palms in artesia are friendly kind and caring people .the drs.who contract out are unethical and drug the residents I was one myself for five and a half years …
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