Even though this is obviously an old facility and not the nicest, I would've hoped that the care would be better. There is a lack of communication between staff members and family members. It is impossible to get anyone to call you back with any information. A good number of the staff are defensive when asked questions and appear to be bothered when asked to help out. They are often at the front desk looking at at their phones, eating, and talking despite call lights being on. The patients are over medicated to keep them quiet. There is often no assistance offered with eating and the diets are often not followed resulting in lack of nutrition. There is a real lack of empathy and concern for the patients and their families. Although there are a few kind employees that actually act like they enjoy their jobs, they are few and far between.